Questions, answered.

$20 per phone or tablet a month, or $200 per device a year, which is two months free. Every feature is included, with 200 GB of cloud storage per device, pooled across your company. There's no hardware to buy and no long contract. Prices are in US dollars, before any sales tax. Work out your bill.

No. Dashivo Pro is billed per device: each approved, active phone or tablet of a member who has signed in. People are free. A driver with a phone and a tablet is two devices; a shared tablet in a vehicle counts once, however many drivers use it. Invited people who haven't signed in yet aren't billed, and web browsers never are.

Everything in Dashivo Pro, with no feature tiers: the dispatch console, live map and alerts, route planning and scheduling, live ETAs, encrypted messages, push-to-talk and calls, dash cam, body cam and police stop in the app, crash detection, driver scores and PDF reports, the report builder, CSV exports and files, people, roles, teams and devices, live view of a driver's camera on shift, the API and webhooks, and the company modules, such as inspections, geofences, proof of delivery, customer tracking links and vehicle maintenance.

Each device also brings 200 GB of cloud storage into one company pool. Extra storage is $4.99 a month or $49.99 a year per 100 GB, added to the same pool. Need more than 2 TB extra? Talk to us about volume pricing.

With a credit or debit card on file, charged up front. Apple Pay and Google Pay count as cards, and you can add ACH as a backup method. On request, we can invoice your company on Net 15 or Net 30 terms instead. You choose monthly or yearly billing when we set you up.

A device is billed only for the time it's on your plan. Adding one charges your card now, prorated for the rest of the billing period. Removing one isn't refunded at once: the unused part is credited on your next invoice, and the storage pool follows at that billing change.

To switch between monthly and yearly, change extra storage or end the subscription, the Owner or a billing admin uses Request a change on Company › Billing.

Those three quote each fleet, put hardware in every vehicle and usually ask for a multi-year contract. Dashivo Pro is one published price on the phones you already have: for 10 vehicles, $200 a month with nothing to buy or install. It adds a body cam, one-tap police stop recording and end-to-end encrypted messages; it doesn't read engine data and has no ELD or AI distraction alerts.

The pricing page compares them line by line. Their prices are estimates from independent reviews as of October 2026, and your quote may differ.

iPhones on iOS 17 or later and Android phones on Android 10 or later, phones and tablets alike. Recording the road and the cabin at once needs a phone that runs both cameras together: on iPhone, the XS or XR and newer. A tablet needs GPS for speed and location, and most Wi-Fi-only tablets don't have it.

The portal runs in any modern browser on a computer, a tablet or a phone. Drivers download Dashivo Pro from the App Store or Google Play; the invitation email has the link. See which phones work.

No. Dashivo Pro runs on the iPhones, Android phones and tablets you already have; the phone on the dash is the dash cam. A phone mount and a charger in each vehicle are all drivers need.

Black Box OS (Beta), optional storage hidden in the vehicle, runs on your own Arduino UNO Q. Owners and Admins put it on the board from the Pro portal (Company › Black Boxes) and assign it to a company vehicle, one box per vehicle. There's no separate charge, and we don't sell the hardware. With an OBD reader on the box, the console shows the vehicle's live engine data.

Either works, and a phone or tablet is billed the same way whoever owns it. On any phone, your company sees the driver's location only on a work shift, and off shift only while they record. It sees nothing about other apps, calls or messages.

For a personal data plan, set the phone's footage uploads to Wi-Fi only, or give it a monthly cellular data budget in Company › Devices: you're told at 80% and 100%, and nothing is blocked.

Yes. Make it a shared vehicle device on Company › Devices and pick who can drive with it, or leave it open to every driver. Each driver taps their name and enters their own PIN to start a shift, even offline, and hands over with Switch driver. It's billed once, however many drivers use it.

A phone or tablet is added when a member signs in to Dashivo Pro on it. With Add new devices automatically on (Company › Devices), it's added and billed right away and the Owner and Admins are told. With it off, the default for new companies, it waits for an Owner or Admin to approve it, which adds it to the bill.

Every device is $20 a month, whoever uses it. Owners and Admins can keep a second phone: it's added and billed at once, with no question and no approval wait, and their first phone stays signed in. Drivers, Dispatchers and Viewers keep one phone; a second one asks whether it replaces the first.

Revoke and remove signs a device out at once, and it can't sign in again until it's approved. Each login works on up to 3 phones or tablets and stays signed in on up to 2 browsers, which are never billed.

They sign in on the new phone and the app asks whether it replaces the old one. An Owner or Admin can also choose Swap to a new phone on the old device, which releases it. A member can swap up to 2 times a year; for a lost or broken phone beyond that, contact support.

Five, plus a switch for managers who also drive:

• Owner: everything, including owners, admins, billing and company data. You can have several.
• Admin: runs the company: dispatchers, drivers and viewers, devices, vehicles, policy and security. Sees billing and approves new devices, but doesn't change the payment method or plan.
• Dispatcher: routes, schedule, the live map, live view, alerts, messages and scores. Sees people, vehicles and policy, and changes none of them.
• Driver: their own routes, drives, alerts, score and footage on the phone. Footage is company property: view only, no delete or share.
• Viewer: reads the live map, drivers' paths, the schedule, history, alerts and scores. No messages or live view, footage details only. Changes nothing.

Billing admin isn't a role: it's a permission the Owner can give any member.

Change another Owner or Admin, turn on Company can read work messages, turn support access on or off, download the full company data export, unlock or delete a locked evidence clip, choose billing admins and transfer ownership. A company always keeps at least one Owner.

Dispatchers plan and send routes, watch the live map and alerts, acknowledge alerts, message and call drivers, see scores and driving history, and play and download footage. They see People & teams, Vehicles, the Driver policy and Company security read-only and can't manage people, devices, the driver policy or billing. When drivers can't end their own shift, a Dispatcher ends it from the driver's panel. They can start or end a route at a driver's home without seeing the address.

Yes. Also drives is a switch for Owners, Admins and Dispatchers: it lets them receive routes and use My day on the phone, so they can learn the driver side. Each device still counts once.

Owners and Admins use Company › People & teams › Invite: up to 100 email addresses at a time, or a CSV with email, role and team. Choose the role, teams and footage uploads, preview, then send. Each invitation works for 7 days, and only an Owner can invite Admins or Owners. A join link works too: people ask to join with their work email, and an Owner or Admin approves them.

Teams group people for routes and messages. Each team gets a team chat and can have its own time zone and work mode.

In People & teams, use Sign out everywhere, which ends every web and app session and any shift in progress. Then Deactivate or Remove from company, and release or remove their phones in Company › Devices. Deactivating keeps everything they did and stops their devices billing; removing ends their membership, and their routes, trips and footage stay in Files › Archived.

In Fleet › Routes, add up to 40 stops (type the addresses or paste a list), choose the driver or team and the vehicle, then Optimize route and Dispatch route. Stops can have time windows and dwell times, and you can add breaks, fuel or charging stops. Owners, Admins and Dispatchers can plan and send routes.

The route lands in the driver's Dashivo Pro app to accept, with turn-by-turn directions and live ETAs. A route declined, or not accepted in 15 minutes, alerts dispatch. Edit it mid-shift and the new version goes to the phone; the console flags a driver who hasn't seen it.

Yes. Multi-driver plan lays out any number of drivers on one map, each in their own lane, up to 1,000 stops, with time windows and limits on each driver's hours and stops. It optimizes them together with the Balanced objective by default, so the stops are shared across your drivers instead of piling onto one. Then dispatch them together: one route per driver.

Drag a stop to another driver's lane and you see what it does to both drivers' days first. If a driver breaks down or calls in sick, Hand over or split moves their stops, and the ones already done stay credited to them.

Yes. Fleet › Schedule has month, week, day and list views. One-off runs go up to 90 days ahead and repeats up to 365 days: daily, weekdays, weekly, monthly or custom. Each run has its driver and vehicle and is sent to the phone 15 to 120 minutes before it starts. Edit one run, the ones after it or the whole series, with undo.

Weekly shift patterns set each driver's hours and limits, with days off, sick, PTO and on call. Conflicts, such as a double-booked vehicle, are flagged rather than blocked. Drivers see their next 14 days in the app.

Yes, with vehicle profiles. Add a vehicle from its VIN or a description and Dashivo Pro fills in fuel or EV, range, and car or truck routing. The planner shows fuel stations and EV chargers, suggests stops where a vehicle's range runs short, and warns when a route is too long. Costs are estimates from public data, not live station prices.

Turn-by-turn inside the Dashivo Pro app, so the camera keeps recording. On iPhone it's Apple Maps in the app, with Dashivo's own map offline. On Android it's Dashivo's map over the camera screen, or, if your driver policy allows it, a hand-off to Google Maps 10 stops at a time while Dashivo keeps recording and tracking. A driver off the line is rerouted, and the console shows Rerouted.

Route optimization covers the United States. CarPlay and Android Auto aren't available yet. Mount the phone before driving and don't handle it on the road.

Yes. Turn on the Customer & parent ETA link module, then make a private link for a customer's stop in the dispatch console and copy, share or email it. Without signing in they see your company's name, the driver's first name, the vehicle, their time window and a live arrival time, then Arrived or Delivered. The driver shows on their map only while that stop is next, never other stops or the route, and the link ends once the stop is done. Dashivo Pro doesn't send text messages: paste the link into your own texting app.

Yes. The Maintenance module keeps service schedules by miles, engine hours or date, says when a vehicle is due soon or overdue, and turns failed inspection items into work orders, with each vehicle's service history. Reports builds fleet reports you can filter, download, save and have emailed on a schedule.

Both are company modules. Proof of delivery asks for what each stop needs: photos, a signature, the recipient's name, a barcode or QR scan and notes, and the stop can't be marked done until they're in. Every delivery has a printable receipt.

Inspections are pre-trip and post-trip checklists for cars and vans, buses with lifts and trucks. A failed item gets a photo, and a critical defect raises an alert and can block the shift until it's marked fixed in the portal. You'll find both in Files, under Proof & inspections.

The live map, your drivers, routes, alerts and messages on one screen, in Fleet › Dashboard. The header counts who's on shift, en route and idle, the routes live, what's done today, unread messages and open alerts. Click a driver to call, message or locate them, or to see their route, score, footage and drives. Every stop left has a live ETA from the driver's real progress, their stop times and your fleet's own speeds.

It works on a desk, a tablet or a phone browser, and Company security can keep it signed in while it's on screen, for a wall display.

During a work shift, on a registered phone with a recent position, and off shift only while they record. A driver who closes the app completely shows as offline.

Each marker shows the driver's status and what they're doing (at a stop, fuel, food, a police stop), their speed next to the posted limit, battery, signal, phone heat and whether the camera is recording. Viewers see the map but not phone status.

Yes, for as long as your company keeps driving paths: 30 days by default, or 7, 90 or 365 days, or off. Pick today, yesterday, the last 7 days or any day on the map. Journey events such as police stops, impacts, hard braking and SOS are marked for 30 days, with Open clip when a clip is linked.

Yes, during their shift. Owners, Admins and Dispatchers press Live view on a driver in the console. The driver's phone shows Dispatch is watching with your name the whole time, and the driver can stop it. There's no sound. Each viewing ends after 30 minutes unless someone keeps watching, and the picture is lower quality on cellular.

Your company gets 5 hours of live view a month for each billed device, pooled across the company, and the hours start again on the 1st. Police stops and SOS never count. An Owner or Admin can turn it off in the driver policy (Dispatch can open a driver's live view).

To help a driver with the app, an Owner or Admin can also view the phone's screen with Live help, only after the driver allows it on the phone. It's view only, with the camera, clips and messages blacked out, it's refused while the vehicle moves, and it lasts up to 30 minutes.

• Critical: an accident reported by crash detection, SOS, an emergency route end, entering a no-go zone, a critical inspection defect and a critically low phone battery.
• Warning: an impact, a police stop starting, lost signal, running late, a route declined, not accepted or ended early, a route change the driver hasn't opened, an urgent message from a driver, and after-hours yard exits or long stays in a geofence.
• Info: routes completed, and shifts started or ended.

Speeding isn't an alert: it counts toward the driver score.

New critical and warning alerts are pushed to Owners, Admins and Dispatchers, and the console shows the last 24 hours beside the map. Fleet › Alerts keeps every alert for 30 days: what happened, where, who was told and who acknowledged it.

Filter by severity, category, team, driver or dates, acknowledge several at once, add a note for the dispatch team, message or call the driver, or add a coaching note. Owners and Admins can export a CSV. Each person can switch off driver warnings or route activity in Account › Notifications; critical alerts always notify. Drivers see only their own alerts, and Viewers can read them but not act on them.

It runs on the driver's phone while it records in dash cam mode, on iPhone and Android, and it's on by default. The accelerometer, gyroscope and GPS must all agree: an impact of 4 g or more at 10 mph or more that changes the speed in a split second, then a stop or a sudden slowdown, or a hard shove while stopped, such as being rear-ended. A dropped phone, a pothole or a door slam doesn't count; a rollover or a spin does.

The clips from before the impact to after it are locked on the phone. The driver is asked “Were you in an accident?” with Call (the local emergency number, 911 in the US; it opens the dialer) and I'm OK. It stays until they answer, and nothing calls anyone on its own. While the driver is on shift and sharing location, dispatch gets a critical Accident reported alert, with the driver flashing on the map until someone acknowledges it. Crash detection supports a response; it doesn't replace calling for help.

Not in the console on its own yet. The crash clips are locked on the phone, and with Upload evidence clips automatically on in your driver policy they upload as locked evidence. Once they're up, Owners, Admins and Dispatchers can play and download them from Files.

One tap records until the driver ends it, saved every few seconds and kept safe from loop recording on the phone. Dispatch gets a Police stop alert in the console, pushed to managers' phones, the moment it starts. Parked mode never pauses a stop, and during the stop and for 30 minutes after, only the PIN opens the app. It doesn't call anyone. Laws on recording sound vary by state, and drivers can turn sound off where they need to.

A press-and-hold emergency alert from the Reports button. Dispatch gets a critical SOS alert with the driver's location, and the clip is kept as evidence. It doesn't call emergency services: its Call button opens the dialer with the local emergency number, the police first where police and ambulance numbers differ.

A score from 0 to 100 for each driver, from six habits on their own trips: hard braking, rapid acceleration, aggressive turns, speeding (time over the posted limit plus 5 mph, where a limit is known), late-night driving (11 PM to 4 AM) and phone handling (time in other apps while moving at 10 mph or more). Speeding and phone handling weigh most.

Scores come from trip summaries, never a GPS track or video, and the summaries are kept 2 years. They appear once Driver score reporting is on in your driver policy, and by default only trips on shift count.

Fleet › Driver scores shows the company score, each driver and each team for the time you choose, with the drivers to coach and the most improved, and a CSV export. PDF reports cover 7, 30 or 90 days for the company or one driver, in Letter or A4. Leaderboards can be company-wide, within each team, or off. Drivers see only their own score.

Add a coaching note from the driver's score, from an alert or from a clip in Event video. The driver reads it on their phone (Settings › Company › Coaching notes) and gets it as a message too, and it's kept with the driver's report.

Yes. With the Event video module, a hard brake, a fast start or a sharp turn (and speeding or phone use, if you turn them on) sends a short clip of that moment from the driver's phone. Clips land in Fleet › Event video next to the route, where you watch them, mark them reviewed, coach the driver or dismiss them. You choose the seconds before and after, Wi-Fi only and a daily limit per driver, so your cloud storage stays in check. Crash clips always come in. Drivers see in Settings › Company which moments send a clip.

Yes. Work messages are end-to-end encrypted by default: direct, team and company chats, with photos, videos, voice messages and files. The keys stay on your people's devices, so our servers only hold scrambled text, and no one at Dashivo can read them. Routes, stop progress, locations and alerts aren't end-to-end encrypted, since dispatch needs them. If someone loses every device and their backup key, that message history can't be recovered.

Only if the Owner turns it on. Company can read work messages is off by default. With it on, Owners and Admins, and Dispatchers if the Owner includes them, can read messages sent after that. Everyone is told (“Your company can read work messages.”), earlier messages stay unreadable, and every read of a conversation the manager isn't in is logged.

A new browser can read encrypted messages only after you confirm it's you, or approve it from the Dashivo Pro app on a signed-in phone. Some browsers and private windows can't run the encryption: use a current Chrome, Safari, Edge or Firefox in a normal window, or read and reply on your phone.

Messages arrive quietly while a driver is moving and are summed up when they stop. Tick Urgent to make one sound on their phone even while they drive. A moving driver can't pick attachments, and videos wait until they're parked. Your company can turn message previews off, so notifications just say New message.

Call in Dashivo is a voice call in the app, from the console or the phone, encrypted between the two devices and never recorded; only who, when and how long is kept. Call phone number places a regular call when you're allowed to see the number. There are no video calls.

A moving driver can only call dispatch, hands-free. A call to a moving driver waits until they slow down, for up to 2 minutes, unless you mark it urgent. Your company can turn calling off, or stop drivers calling each other.

Hold to talk and send a voice message of up to 60 seconds to the open chat, and recording carries on. With the app open, voice messages can play out loud by themselves if your driver policy allows it. Voice messages, photos up to 10 MB and videos up to 30 seconds count toward your storage pool. Push-to-talk is a module your company can turn off.

The road, the cabin on the front camera, or both at once on phones that run both cameras together, up to 4K on recent phones, with every frame stamped with the date and time, speed and place. It's also a body cam on foot, and has a one-tap police stop.

It records when the driver taps Start, on a police stop, or when your company starts it with the shift; opening the app never starts the camera. Your driver policy can require recording on shift, and recording pauses after the vehicle has been parked for 5 to 30 minutes (10 by default). Sound is recorded unless it's turned off.

Only if you choose. Every clip is recorded on the phone first. With Upload evidence clips automatically on in the driver policy, police stop and accident clips upload as locked evidence. Everyday driving uploads all driving while phones charge; 1080p is about 4.6 GB an hour from your pool. Each phone uploads on Wi-Fi only or on cellular and Wi-Fi.

The pool is capped, so there's never an overage. When it's full, the oldest standard footage is replaced. Police stops, accidents and locked clips are never replaced, and stay until you delete them. Standard footage is kept until the pool needs room, or for a fixed 30, 60, 90, 180 or 365 days if you choose; for longer, talk to us.

Company › Cloud storage shows what's used, when it will fill up and what goes next, and can email or push you as it fills. If removing devices leaves the pool smaller than what it holds, nothing is deleted at once: uploads wait for 14 days, then the oldest standard clips are replaced.

In Files › Footage (by driver, then by month), the Footage tab in a driver's panel on the console, their driving history, or an alert's clip link. The player shows the clip beside the GPS track it was filmed on: click the track to jump the video there, and switch between the road and cabin cameras.

Owners, Admins and Dispatchers can play and download clips, drivers can play their own but never delete, share or export them, and Viewers see clip details only. Every download is in the company audit log. To share one with an insurer or an attorney, download it and share the file; there's no public share link. Keep the original and share copies.

In Files, footage can be moved but never deleted: it's kept with its fingerprint until your company deletes it. Police stop and accident clips are locked automatically, and Owners and Admins can lock any clip as evidence. Only the Owner can delete a locked clip, after a 24-hour delay that can be cancelled. Only the Owner can unlock a clip, change retention or place a legal hold, and nothing on legal hold can be deleted.

In the app, police stop and accident clips can't be deleted. Dashivo staff can't delete, unlock or edit a clip.

Yes, any time. The Owner downloads everything as one ZIP with a SHA-256 manifest: members and roles, routes, schedules, the activity log, device history, score trips, messages and media still kept, and evidence clips with their fingerprints and audit trail. The download link is emailed, works for 7 days and every download is logged; nobody at Dashivo opens it.

Archive to your own cloud, a copy of your footage in your company's own storage (Amazon S3, Backblaze B2, Google Cloud, Azure, Cloudflare R2 or Wasabi), is set up with you on request rather than switched on in the portal, so talk to us. Footage kept there can't be traced along its route on the map.

No. A driver's location is shared only on a work shift, and off shift only while they record. On shift your company sees the latest position, and it's deleted when the shift ends. Driving paths are kept 30 days by default, or 7, 90 or 365 days, and your company can turn them off; drivers agree when they sign in.

On shift the company also sees when Dashivo's permissions, GPS, the network, Low Power mode or Battery Saver change, but no Wi-Fi names and nothing about other apps, calls or messages.

No. Dashivo staff never see or hear your recordings: no staff tool plays video or audio. Messages are end-to-end encrypted, so no one at Dashivo can read them. To run the service, staff see only a clip's type, time, size, fingerprint and lock. There are no ads, no selling of data, and no face, voice or license-plate recognition.

Only with your consent. Support access is a switch only the Owner controls, for 24 hours, 7 days, 30 days or until you turn it off; while it's off, staff must ask and wait for your answer. Every session is shown to you and logged. Support never sees passwords, two-step codes, payment details, footage or message text.

Get live help in the portal shows our team the page you're on, for up to 30 minutes, only when you allow it.

On the phone, clips use the phone's own encryption and stay inside Dashivo, out of iCloud and Android cloud backups. Cloud copies are encrypted in transit and at rest, with AES-256-GCM. Cloud footage isn't end-to-end encrypted, so it can be produced under valid legal process: only for a valid search warrant, approved by two staff, with no viewing. The Owner is told first unless a court order or an emergency prevents it. End-to-end encrypted messages can't be decrypted by us, and footage left on your phones isn't held by Dashivo.

App lock: a PIN of 4 to 6 digits, Face ID or a fingerprint on Dashivo Pro itself, separate from the phone's own lock. It never locks while driving, and recording carries on behind it. Wrong PINs only cost time and never delete recordings. During a police stop and for 30 minutes after, only the PIN opens the app.

Owners and Admins can remove the device, sign out any session, and use Reset App Lock when a driver forgets their PIN.

Sign in with Apple, Google, a passkey, or your email and password. Owners and Admins can require two-step or a passkey for everyone on the web portal, with a grace period. Idle web sessions sign out on their own, with limits you set, and you can sign out any session, or every session, from the portal. When the app sends a driver to a sign-in page, finishing there goes straight back to the app, and emailed codes have a Copy code button. Those are the options today; for single sign-on through your own identity provider, talk to us.

Only if your company allows it. Send crash reports in the driver policy is on by default, and an Owner or Admin can turn it off. When the app crashes or freezes, the phone sends a small report of what went wrong: the kind of problem, the app version, the phone model and the screen. Never location, video, sound, messages or who the driver is.