Dashivo^™ Terms of Use and End User License Agreement

Version: 1.26 Last updated: November 1, 2026

What changed in 1.26

• Version number only, to match the Privacy Policy, which now says that a linked Black Box's status reports include the names of its Wi-Fi networks (Privacy Policy Sections 3.1 and 3.4).

What changed in 1.25

• Black Box remote support (Sections 19, 22.10, 25 and new Section 25.14): Section 19.3 said Angry Owl Labs has no remote access to your Black Box. Dashivo support can now ask, from your support request, to connect to your Black Box, and connects only if the account holder (in Dashivo Pro, one of the Company's Owners or Admins) approves, each time, with a passkey or two-step verification. A request lapses after 24 hours; a session lasts up to 3 days, ends by itself, can be ended at any time and is extended only by you. Support uses a limited set of tools (it can't open a shell, become root or read your Footage, card, keys or saved Wi-Fi passwords), can change Black Box settings you could change yourself and can install support packages signed by Dashivo, which are part of Black Box OS under these Terms. Recording continues. Every command and result is in a transcript you can read. A session may be operated by our staff or by an AI assistant we direct, and we are responsible for both. Remote support is never used for police or legal requests. The Privacy Policy (Section 3.12) describes what a session records and how long we keep it.
• Version number: the Privacy Policy is also version 1.25.

What changed in 1.24

• Version number only, to match the Privacy Policy, which now describes the optional crash reports the App can send if you turn them on (Privacy Policy Sections 3.1 and 3.3).

What changed in 1.22

• Version number only, to match the Privacy Policy, which now describes the general area of your account: the general area your internet connection comes from (such as "Phoenix, Arizona"), never your device's GPS location, kept so we know roughly where our customers are (Privacy Policy Section 3.3).

What changed in 1.21

• Our phone line and Dash, our AI receptionist (Sections 23.1, 25.3 and 25.12, and new Section 25.13): Dashivo now has a phone line, +1 970 807 0980, answered by Dash, an AI receptionist built on OpenAI's realtime voice model, with calls carried and recorded by our phone provider, Telnyx. Dash answers general questions from our public FAQ and help articles and from these Terms and the Privacy Policy, and takes a message (your name, a number to reach you and what you need) that becomes a support request for our staff. Dash can't see or change any account, can't take payments, can't put you through to a person and is not an emergency service, and calls are limited for each caller. Dash tells you that the call may be recorded; calls are recorded and transcribed (Privacy Policy Section 3.11). A message does not promise a call back or any response time. "We do not offer support by telephone" is removed: we use AI for support alongside our staff, who answer email, the contact page, phone messages and Dashivo Pro Support.
• We don't sell hardware: Black Box OS (Sections 1, 2, 6.1, 7.8, 8, 17, 19, 21(j), 27.11, 30.4, 31, 32.2, 34.1 and 39.1): Angry Owl Labs no longer sells a Black Box device. Black Box OS is our software, which you install yourself on your own Arduino UNO Q, bought from Arduino or a retailer. It is included with a Dashivo Cloud subscription and needs one, for up to 4 Black Boxes per subscription. The board is yours and comes with its maker's or seller's warranty, not ours, and installing Black Box OS erases the board, at your own risk. When your Cloud plan ends, the Black Box keeps recording to its card and nothing on it is deleted, while uploads, its pages on dashivo.app, linking new Black Boxes and the other features that need Cloud wait until you renew. The Dashivo Black Box Limited Warranty and the preorder terms (Section 19.5) and the Hardware Terms (Section 1.3) are retired. A Black Box preorder or reservation you placed before can still be seen and cancelled in your account, and a paid preorder you cancel is refunded in full (Section 19.10).
• Version number: the Privacy Policy is also version 1.21.

What changed in 1.20

• Reporting a shared link (Section 20.17): anyone with a shared link can report it to us with Report this link on its page. We can't watch the clips, which are encrypted with the key in the link; we may turn off a link that is reported and appears to break the law or these Terms, and act on the account that shared it (Section 30.3). The Privacy Policy is also version 1.20.

What changed in 1.19

• Version number only, to match the Privacy Policy, which now describes support conversations, website visit totals and App Store and Google Play reviews (Privacy Policy Sections 3.3 and 8).

What changed in 1.18

• Version number only, to match the Privacy Policy, which was updated for the local time zone (Privacy Policy Section 3.1): times in the App follow where you are, worked out on your phone; nothing is sent to us.

What changed in 1.17

• Recordings listed together (Privacy Section 2.2): your phone now gives each recording a random code and sends it with each piece, so the pieces of one recording (each minute and each camera) are listed together in your account, even with Maximum privacy. The code says nothing about when, where or what was recorded; the recordings themselves stay encrypted on your phone before upload.
• Version number: matches the Terms of Use.

What changed in 1.13

• Archive to your own Google Drive or iCloud Drive is available (Sections 20.2, 20.11, 20.16, 23.1 and 27.1): it is no longer "coming soon". With Dashivo Cloud, your phones can copy the clips you choose to your own Google Drive (after you connect your Google account) or, on iPhone, your own iCloud Drive (the Apple Account on that iPhone), straight from the phone into a folder named Dashivo. Google's or Apple's terms govern that storage. Archived copies are not encrypted by Dashivo, and we can't see, recover or delete them, except that Dashivo removes the files it put there itself if you choose to delete them after 30, 90 or 365 days. Disconnecting Google Drive or deleting your account removes Dashivo's access at Google.
• Live streaming needs Dashivo Cloud (Important notice 10, Sections 12.1, 20.2, 20.7, 20.11, 20.12, 20.14 and 27.1): live streaming during a police stop, Dashivo live and YouTube alike, needs an active Dashivo Cloud plan. One live stream runs in a stop: Dashivo live (the default) or YouTube, with Dashivo live taking over if YouTube doesn't start or stops; "only when I tap Go live" is no longer offered. Your Trusted Contacts' private link shows whichever stream is live. Without Cloud, a stop starts no stream and your Trusted Contacts still get your police stop alerts, without a live link. A stream that is running when a plan ends is not cut off.
• Police stop and accident uploads need Dashivo Cloud (Sections 12.1, 20.2 and 27.1): without Dashivo Cloud, nothing is uploaded and those clips stay on your phone.
• A full refund cancels a dashivo.app Cloud plan (Section 27.7): if a dashivo.app payment for Dashivo Cloud is refunded in full, the plan is cancelled and won't charge you again; your stored clips stay read-only until the date in the refund email, so you can download them, and are then deleted.
• Dashivo Cloud sets itself up (Sections 20.3 and 20.4): once you have a plan, Cloud sets itself up on your phones with nothing to turn on. Your Recovery Key (shown in the App as your "backup key") is kept on your phones, in iCloud Keychain on iPhone or Google Block Store on Android (only when Google reports it is end-to-end encrypted), and on our servers only locked under your account's key, which only your phones can open. Saving your own copy is optional but strongly encouraged: the App reminds you, we send one email about it (it never contains the key), and "Email it to myself" sends it from your own phone's mail app, never through our servers. Another phone is approved with a 12-digit code, and removing a phone makes a new backup key. If you lose every phone, have no iCloud Keychain or Block Store copy and never saved your backup key, your Cloud clips can't be opened by anyone, including us.
• Version number: the Privacy Policy is also version 1.13.

What changed in 1.12

• Recently deleted (Sections 20.2, 20.11, 20.15 and 21(f)): a Dashivo Cloud clip you delete goes to Recently deleted for 30 days. There it doesn't count against your storage, and you can restore it, delete it now or empty Recently deleted. When an upload needs room, the oldest clips in Recently deleted are removed first, sooner than 30 days. After 30 days a clip is deleted for good and can't be recovered. Nothing under a legal hold or preservation is deleted.
• Protected footage is deleted only on the web (Sections 5.4, 20.15 and 21(f)): police stop, accident, impact, SOS, locked and evidence clips in the Cloud can be deleted only on dashivo.app (pro.dashivo.app for Dashivo Pro), after you confirm it's you and type DELETE, and never during a police stop or the 30 minutes after it. The apps don't delete police stop or locked clips from the Cloud. In Dashivo Pro, only the Company's Owners and Admins can delete Cloud clips, and every deletion is recorded in the Company's audit log.
• Yearly Dashivo Cloud at every size (Important notice 6, Sections 27.1, 27.2 and 27.4): Dashivo Cloud is offered monthly ($4.99 per month for each 100 GB) or yearly ($49.99 per year for each 100 GB, two months free), in 100 GB steps from 100 GB to 1 TB. On dashivo.app it is sold to US billing addresses only.
• Trusted Contacts' levels of access (Section 20.7): when you invite a Trusted Contact, you say who they are (family, lawyer, friend or other) and choose what they see: Everything you share, Police stops and accidents only, or Custom. The "Police stops and accidents only" level shows only the clips kept from police stops, accidents, impacts and SOS, which that contact can download. The link sent when you end a police stop opens only that stop's clips.
• Trusted browsers (Section 5.5): after you sign in on a browser with a second step (such as an emailed code) or a passkey, that browser can be trusted for up to 30 days: signing in again there skips the second step, and dashivo.app keeps you signed in for up to 30 days. You can forget a trusted browser in Account › Security.
• Version number: the Privacy Policy is also version 1.12.

What changed in 1.11

• A small Dashivo logo on recordings and live streams (Sections 27.1 and 27.10): recordings and live streams made with the App now show a small Dashivo logo at the bottom center of the video. It is on to start, and you can turn it off in the App (Settings › Dash cam › Stamp on the video). In Dashivo Pro it is always shown.
• Live streaming is YouTube only, Unlisted or Private (Important notice 10, Sections 12.1, 20.12, 22 and 23.1): Twitch is no longer offered, and any Twitch connection has been disconnected and its stored access deleted. A YouTube stream is Unlisted unless you choose Private; there is no Public option.
• Version number: the Privacy Policy is also version 1.11.

What changed in 1.10

• Live streaming to YouTube or Twitch (Important notice 10, Sections 12.1, 20.12 and 23.1): you can connect your own YouTube or Twitch account and stream a police stop live to your own channel. The stream is published under your account and the platform's terms, you are responsible for it and for the laws on streaming and recording where you are, and Dashivo does not keep it.
• Live view during a police stop (Sections 12.1, 20.14, 21(d) and 22.2): the Trusted Contacts who receive your Arrest Release can watch a stop live through a private link, and in Dashivo Pro, your Company's dispatchers can watch a Driver's stop live. Live view runs through Cloudflare and is not end-to-end encrypted there; it is never recorded.
• Version number: the Privacy Policy is also version 1.10.

What changed in 1.9

• "If I'm detained" is now "If I'm arrested" (Sections 2, 12, 20 and 27): the feature has a new name, and the defined term "Detained Release" is now "Arrest Release".
• Police stop protections (Sections 12 and 20.8): during a police stop and for 30 minutes after, only your App PIN (not Face ID, a fingerprint or your phone's passcode) can check in, end the stop or change the Arrest Release; on the web, a code we email you does. Unless you turn it off, your chosen Trusted Contacts are alerted when you press POLICE and when you check in, and once if your phone stops responding for 5 minutes during the stop. An optional emergency PIN works like your App PIN and also sends the Arrest Release to your Trusted Contacts at once, and we email you that it was used. A stop carries on if the App closes or crashes, and police stop and accident clips keep uploading on a low battery, down to 5%. Section 20.8(a), (b) and (e) now cover these alerts as well as the release.
• Version number: the Privacy Policy is also version 1.9.

What changed in 1.8

• Dashivo Cloud is available (Important notice 6, Sections 1, 10.2, 12.1, 20, 22 and 27): Cloud is no longer described as coming soon; Section 20 now says how it is encrypted (on your phone, with keys only you hold; Privacy Policy Section 2.2), what happens when storage is full, a payment is on hold or your plan ends, and that we can produce only encrypted files under legal process. The Privacy Policy is also version 1.8.

What changed in 1.7

• Yearly Dashivo Cloud at 100 GB (Section 27): besides the monthly plans ($4.99 per month for each 100 GB, up to 1 TB), the 100 GB Dashivo Cloud plan is also offered yearly, at $49.99 per year (two months free). It renews automatically at the end of each yearly period until you cancel. Larger amounts are monthly only.
• A Dashivo account is required for Dashivo Cloud (Section 27.2): you sign in to your Dashivo account before you subscribe, and the subscription belongs to that account.
• Store prices (Section 27.1): prices in the App Store and Google Play can differ from the U.S. prices in these Terms by a few cents, because the stores use fixed price points.
• Version number: the Privacy Policy is also version 1.7, with no other change.

What changed in 1.6

• Trusted Contacts and "If I'm detained" (Sections 20.7 and 20.8): a Trusted Contact is now a person you invite by email who accepts with their own Dashivo account, name and phone number. You choose what each contact may see day to day (clips, downloads, events, Driver Scores, Miles, which cars, and whether they receive the Detained Release) and can change it or remove them at any time. Contacts open footage with their own key; Dashivo never holds the keys. The Detained Release explains the check-in timer, "Send now" and what is sent. Former Viewers on shared accounts became Trusted Contacts.
• Prices (Section 21(j) and Section 27): the Dashivo App is $9.99, one time. Dashivo Cloud is $4.99 per month, which includes 100 GB and the Cloud portal; each extra 100 GB is another $4.99 per month, up to 1 TB. Dashivo Cloud is monthly only: there is no yearly plan. Extra Dashivo Pro Cloud Storage is $4.99 per 100 GB per month, or $49.99 per 100 GB per year.
• Version number: there is no version 1.5 of these Terms. From version 1.6, the Terms of Use and the Privacy Policy carry the same version number.
• Open-source licenses (Section 6.3): the App's menu is now spelled Settings › Help & About › Help & legal › Licenses.
• Emergency numbers (Sections 7.5, 7.7, 13 and 25.12): the Terms no longer name only 911. Dashivo is offered in many countries: in an emergency, call your local emergency number (such as 911, 112 or 999). Where the App offers to call one, it only opens your phone's dialer with the number it picked from where the phone appears to be; you check it and place the call.
• Recording laws (Important notice 2, Sections 9.1 to 9.3): "Record sound" is on by default only in some countries and off elsewhere, and a default, a note or a summary in the App never means a recording is lawful for you. You remain solely responsible for following the recording laws wherever you record, inside and outside the United States, including while Parked Guard watches a parked vehicle.

What changed in 1.4

• Deleting your account (Sections 5.11 and 30): you can delete your account in the App, on the web or by email. It is signed out at once and deleted 30 days later; until then you can keep it by signing in and choosing "Keep my account" or with the link in our email. We email you again when the deletion is final.
• Closing a Dashivo Pro company (Section 21(i)): the Owner asks Dashivo to close the Company's account; it is read-only for 30 days, then deleted. The only or primary Owner hands ownership to another Member, or asks us to close the Company, before deleting their own sign-in.

What changed in 1.3

• Heat, battery and device wear (Section 7.8): rewritten and expanded. Recording heats your phone, especially in a hot vehicle or in direct sun, and batteries wear over time. Follow your phone maker's temperature guidance; Dashivo's heat protection helps but cannot prevent all heat; you assume the risk of heat and battery wear, and we do not warrant against damage, battery wear or data loss caused by heat. New Important notice 9; Section 32.3 updated to match.
• Version 1.3 also includes every change listed for version 1.2 below, which was not separately published.

What changed in 1.2

• Dashivo Pro billing (Section 21): Dashivo Pro accounts are opened by Dashivo, with no online signup or checkout; plan, device and storage changes go through Dashivo. Dashivo Pro is prepaid by card by default: a device or storage block is charged, prorated, when it is added, and a device works only after that payment; a removed device or block is credited, prorated, on the next invoice. Net 15 or Net 30 invoicing is available only when Dashivo agrees and sets it. The 48-hour billing rule is removed.
• Dashivo Cloud (Section 27): sold only in the United States, Canada, Mexico, Australia, New Zealand, Taiwan, Hong Kong, Singapore and the United Arab Emirates; on dashivo.app in the United States only.
• Dashivo Pro Support (Section 25.12): new section on in-app AI and staff support for Dashivo Pro customers in the USA, call recording and view-only live help. The AI assistant can make mistakes and does not give legal advice.
• Where Dashivo is offered (Section 4.4): the App is offered in many countries; Dashivo Cloud only in the countries in Section 27.2; Dashivo Pro and Dashivo Pro Support only in the United States. You must follow local recording laws wherever you use Dashivo.
• Hosting and service providers (Sections 14.3, 16.2 and 23.1): updated to match Sections 6 and 17 of the Privacy Policy.

Important notices — please read

1. Never use Dashivo in a way that takes your attention off the road. Set it up before you drive. Do not touch, watch or adjust your phone while driving unless the law where you are driving clearly allows it and it is safe. Dashivo is not a safety system, a navigation authority or an emergency service. See Sections 7 and 16.
2. You alone are responsible for making sure your recordings are legal, wherever you record. In many countries Dashivo records audio with video by default, in dash cam mode, body cam mode and police stops (turn "Record sound" off in Settings to stop it); where it is off by default, you choose whether to turn it on. In some states and countries, recording a private conversation requires the consent of everyone in it. A default setting or a note in the App does not make a recording lawful. See Section 9.
3. Dashivo cannot guarantee that anything will be recorded or saved. See Section 17.
4. Speed limits and speed trap, hazard and accident reports may be wrong. Posted signs and the law always govern. See Sections 13 and 14.
5. Performance timing is for closed courses and racetracks only. Never use it on public roads. Racing against a clock on a public road is a crime in many states. You assume all risk. See Section 15.
6. The Dashivo Cloud storage add-on renews automatically at the end of each monthly or yearly period (whichever you chose) until you cancel in your App Store or Google Play settings (or, for a subscription bought on dashivo.app, in your account's Billing page). See Section 27.
7. If you use Dashivo Pro through your employer, your employer (the Company) controls your work account and its data, and is responsible for telling you how it uses Dashivo Pro. See Section 21.
8. SECTION 34 CONTAINS A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION AND JURY TRIAL WAIVER. Unless you opt out within 30 days by emailing [email protected], most disputes between you and Angry Owl Labs must be resolved by individual arbitration, not in court, and you may not bring or join a class action.
9. Recording heats your phone. Follow your phone maker's temperature and charging guidance, and don't leave your phone mounted in direct sun or in a hot, parked vehicle. To the fullest extent permitted by law, you assume the risk of heat and battery wear, and we are not responsible for overheating, battery wear or damage to your phone. See Section 7.8.
10. Live streaming and live view send your camera to other people while it records. With Dashivo Cloud, a police stop or a possible accident can stream live to your Trusted Contacts (Dashivo live) or, if you connect YouTube and choose it, to your own channel as an Unlisted or Private video. In Dashivo Pro, your Company's dispatchers can watch a stop live. You alone are responsible for following the laws on recording and broadcasting where you are. See Sections 9, 20.12 and 20.14.

How to read these Terms

In short: each section starts with a plain-language summary in italics. The full text below each summary is what legally applies.

The summaries are provided for convenience only. If a summary and the full text differ, the full text controls. Headings do not limit or change the meaning of any section. "Including" means "including without limitation."

1. Who we are and what these Terms cover

In short: these Terms are a contract between you and Angry Owl Labs LLC. They cover the Dashivo app (including Dashivo Pro), Black Box OS, our websites and portals, and any Dashivo online services.

1.1 Who we are. Dashivo and Dashivo Pro are products of Angry Owl Labs LLC, a Colorado limited liability company ("Angry Owl Labs," "we," "us" or "our"). Our mailing address is 2020 N Academy Blvd, Ste 261 #4690, Colorado Springs, CO 80909, USA. You can reach us at [email protected]; legal notices and legal process go to [email protected].

1.2 What these Terms cover. These Terms of Use and End User License Agreement (the "Terms") govern your access to and use of:

• the Dashivo mobile application for Android and iOS, including its Dashivo Pro edition (the "App");
• Black Box OS, our software that you install yourself on your own Black Box, and any updates to it ("Black Box OS," also called the "Black Box Software");
• the Dashivo account portal at dashivo.app, the Dashivo Pro portal at pro.dashivo.app, our Dashivo websites, and any Dashivo online services we offer now or in the future, including Dashivo Cloud (together, the "Online Services"); and
• related documentation, support and communications.

Together these are the "Service" or "Dashivo."

1.3 Hardware (retired). We no longer sell Black Box hardware, so there are no longer any "Hardware Terms." The board and parts you use as a Black Box are bought from Arduino or a retailer under their own terms (Section 19).

1.4 Additional terms. Some features may come with additional terms (for example, a beta program). Those terms become part of these Terms when you accept them. If they conflict with these Terms, the additional terms control for that feature only.

1.5 Privacy. Our Privacy Policy explains how we handle personal information. Please read it.

1.6 Why Dashivo exists. Dashivo exists to keep drivers and authorities, including police, accountable, and to make it as hard as possible to destroy evidence or to make false reports or false charges. This describes our purpose and design goals; it is not a promise that any particular recording will exist, be preserved or prove anything. What Dashivo does and does not do is set out in these Terms (see especially Sections 17 and 18).

2. Definitions

In short: a few words used throughout these Terms.

• "Footage" means video, audio, still images and thumbnails recorded or created with Dashivo, including the information stamped into the video (such as date, time, location, speed, g-force and trip distance).
• "Telemetry" means location, speed, heading, altitude, barometric pressure, accelerometer and gyroscope readings, g-force and impact events, trip and mileage logs, and similar sensor data recorded with Dashivo.
• "Reports" means speed trap, road hazard, accident and similar location-based reports you create with the REPORT button or any similar feature.
• "Performance Timing" means Dashivo's timed-run feature described in Section 15, and the times, speeds and distances it produces.
• "Dashboard Mode" means Dashivo's optional full-screen gauge display described in Section 7.11.
• "Plans" means the paid Dashivo App and the optional Dashivo Cloud storage add-on for Personal Accounts described in Section 27. "Dashivo Cloud" means that storage add-on.
• "Personal Account" means a Dashivo account that an individual opens for their own use, in the App or at dashivo.app.
• "Dashivo Pro" means the edition of Dashivo for businesses and other organizations: the Dashivo Pro portal at pro.dashivo.app and the Dashivo Pro App for iPhone and Android.
• "Company" means the business or other organization that holds a Dashivo Pro account. "Owner" means the person who controls the Company's account; "Admin," "Dispatcher," "Driver" and "Viewer" are the other roles a Company can give the people it invites; and "Member" means anyone in a Company's account, whatever their role.
• "Shift" means a Dashivo Pro work shift, which a Driver starts and ends in the Dashivo Pro App (or, where the Company's policy allows, a Dispatcher ends).
• "Cloud Storage" means the storage on our servers and our storage provider's servers where Footage uploaded through the Online Services is kept (for example, Dashivo Pro evidence clips). Footage that is only on Your Devices is not in Cloud Storage.
• "End-to-End Encrypted Messages" means Dashivo Pro messages sent while the Company's "End-to-end encrypted messages" setting is on (Section 21(e)). "Company Oversight" means the Company's optional "Company can read work messages" setting (Section 21(e)).
• "Content" means the content of messages, Footage, audio, photos and driving paths, as opposed to records about them (such as who sent a message and when, or a file's size).
• "Trusted Contact" means a person you name to receive footage from you through Dashivo Cloud, as described in Section 20.7.
• "Arrest Release" means the "If I'm arrested" release (formerly called "If I'm detained") described in Section 20.8.
• "Your Content" means Footage, Telemetry, Reports, messages, feedback, bug reports, and any other content or information you create, upload, send or store using Dashivo.
• "Black Box" means a board we support, such as an Arduino UNO Q, that you own or lawfully control and on which Black Box OS is installed, together with any storage card or drive attached to it. We do not sell Black Boxes (Section 19).
• "Your Devices" means the phones, drives, Black Boxes and other devices you own or control and use with Dashivo.
• "Applicable Law" means all laws, regulations, ordinances, court orders and binding government rules that apply to you or your use of Dashivo, wherever you use it.

3. Accepting these Terms

In short: you accept these Terms by checking the box in the app (or on our website) and continuing. We keep a record of your acceptance. If you don't agree, don't use Dashivo.

3.1 How you accept. You accept these Terms when you check the box stating that you have read and agree to them and then continue, or when you otherwise affirmatively indicate your agreement (for example, by clicking "I agree"). The box is never pre-checked.

3.2 Record of acceptance. When you accept, we record the version of these Terms and of the Privacy Policy that you accepted, the date and time, the IP address you used, your browser or app identifier (user agent), and the App platform and version. We keep this record as proof of the agreement between us. See the Privacy Policy for how long we keep it.

3.3 If you do not agree. If you do not agree to these Terms, do not install, access or use Dashivo.

3.4 Using Dashivo for an organization. If you use Dashivo on behalf of a company or other organization (for example, as a fleet operator), you represent that you have authority to accept these Terms on its behalf, and "you" includes that organization. Fleet and business use is offered through Dashivo Pro (Section 21). If your organization has signed a separate written agreement with us, that agreement controls where it conflicts with these Terms.

4. Who may use Dashivo

In short: you must be at least 18 years old and legally able to enter into this contract.

4.1 Age. You must be at least 18 years old to create an account or use Dashivo.

4.2 Why we require 18 or older. We set this minimum because:

• Dashivo is designed for drivers and involves recording other people. Its use carries legal responsibilities — under recording, privacy and traffic laws — that we need every user to be able to accept personally.
• Many states restrict how drivers under 18 may use phones and other wireless devices while driving, in some cases even hands-free (for example, California prohibits drivers under 18 from driving while using a wireless communications device, "even if equipped with a hands-free device," Cal. Veh. Code § 23124(b)).
• A contract with a minor may be voidable, and we need these Terms, including the safety, recording-law and dispute-resolution provisions, to be binding.
• Dashivo is not designed for, or directed to, children or teenagers.

4.3 Other requirements. You may use Dashivo only if (a) you can form a binding contract with us; (b) you are not barred from using the Service under Applicable Law; (c) you are not located in, or ordinarily resident in, a country or region subject to comprehensive U.S. sanctions, and you are not on any U.S. government list of prohibited or restricted parties (see Section 36); and (d) we have not previously terminated your account for violating these Terms.

4.4 Where Dashivo is offered. The App is offered in many countries, but not every feature is offered everywhere: Dashivo Cloud is sold only in the countries listed in Section 27.2, and Dashivo Pro and Dashivo Pro Support are offered only in the United States. Some features may not work, or may not be lawful, in some places. Wherever you use Dashivo, you are responsible for complying with local law, including the laws on recording audio and video, privacy and driving. The legal information in these Terms and in the App (such as Section 9 and the in-app state summaries) describes United States law only.

5. Your account and account security

In short: keep your sign-in details safe. A Personal Account must have a passkey or two-step verification. Sensitive changes ask you to confirm it's you. If you lose every way to sign in, recovery takes 72 hours, and our staff can't shortcut it or take over your account.

5.1 Creating an account. You may create an account using an email address and password, or through Sign in with Apple or Sign in with Google. You agree to give accurate information and keep it up to date. If you join a Company's Dashivo Pro account, the Company invites you and controls your work account (Section 21).

5.2 Your security. You are responsible for keeping your password, passkeys, recovery codes and devices secure, including the passcode on your phone and the password of your Black Box and its Wi-Fi network. Tell us promptly at [email protected] if you believe your account has been used without permission.

5.3 Sign-in protection for Personal Accounts. A Personal Account must have at least one strong sign-in factor in addition to its password: a passkey, or two-step verification by emailed code or authenticator app. A new account must add one straight away; an account that existed before this requirement must add one within 7 days after it is first signed in. Until it does, the account portal takes you to the setup page. You cannot remove your last strong factor. A Company sets its own sign-in rules for its Dashivo Pro Members.

5.4 "Confirm it's you." Before a sensitive change — such as changing your email address or password, removing a passkey, unlinking Apple or Google, turning off two-step verification, removing a device, signing out everywhere, exporting your data, deleting protected Dashivo Cloud clips (Section 20.15) or deleting your account — we ask you to confirm it's you, unless you did so within the last 5 minutes (10 minutes in Dashivo Pro). We email you when your account's security settings change.

5.5 Automatic sign-out. To protect you, we sign you out after a period of inactivity and after a maximum session length: on dashivo.app, after 60 minutes without activity and at most after 24 hours (or 30 days if you choose "Keep me signed in"); in the Dashivo Pro portal, after the times the Company chooses (by default 30 minutes without activity and at most 12 hours). App sign-ins last longer and end when you sign out or remove the device. Trusted browsers. After you sign in on a browser using a second step (such as an emailed code, an authenticator app or approval from your phone) or a passkey, we remember that browser for you, with a cookie, for 30 days from its last use. Signing in again on that browser skips the second step, and on dashivo.app a session started there lasts up to 30 days and is not ended because you closed the browser (the inactivity limit still applies; in the Dashivo Pro portal, the Company's sign-out times still apply). Anyone who can use that browser and knows your password, or can use your Apple or Google sign-in or your passkey there, can then sign in as you, so trust only a browser you alone use. You can forget one or all trusted browsers in Account › Security, and changing your password, turning off two-step verification, removing a passkey or signing out everywhere forgets them all.

5.6 If you lose every way to sign in (Personal Accounts). You can recover a Personal Account at dashivo.app/account/recover with a code sent to the email address on file. Recovery then waits 72 hours. During that time we tell the address on file, and anyone signed in to the account can cancel it. Only the browser that started the recovery can finish it. Finishing removes the account's passkeys, two-step verification and recovery codes and signs it out everywhere, and you must set up a new strong factor straight away. Our staff cannot complete, shorten or bypass recovery, and cannot reset or turn off the sign-in protection of a Personal Account.

5.7 Email address and owner changes.

• (a) Personal Accounts. You change your own email address in your account, after confirming it's you.
• (b) Dashivo Pro Members. A Company's Owner or Admins change Members' work email addresses (only an Owner can change an Admin's or Owner's address). The Member confirms the change by entering a code, valid for 7 days, while signed in as themselves; their previous address is told, and their sessions end.
• (c) A Company's Owner email. If the Owner of a Company has left or lost access, the Company can ask us to move the Owner email to a new address. We do this only after we verify the request — with documents such as a business registration, an authorization letter on letterhead and the requester's ID, and a call back to a number on file or the Company's public business number — and two members of our staff must approve it. We then tell the current Owner email and every other Owner and Admin of the Company, and the change waits 24 to 72 hours. Anyone told can cancel it, which freezes it until we review it with the Company. The new address must confirm with a code we send it. A shorter wait (at least 1 hour) is possible only in an emergency and needs a third approval. When the change completes, the account is signed out everywhere, its previous ways of signing in are removed, and the new Owner sets a password and sign-in protection. The new Owner gets new encryption keys and cannot read earlier End-to-End Encrypted Messages unless Company Oversight already covered them.

5.8 No account takeovers. Our staff never sign in as you and never use an email or owner change to take an account themselves: addresses at our own domains, and any staff member's address, are refused. Before, during and after any change, our staff cannot read your messages or view, play or download your Footage, audio or photos (Section 22.10).

5.9 Responsibility for activity. You are responsible for all activity under your account, except activity that results from our own failure to take reasonable security measures.

5.10 One person per account. Accounts are personal. Do not share your account or let others use it, except for household members who use the same vehicle with your permission, for whose use you are responsible. A Dashivo Pro shared vehicle device is used by several Members one at a time, each with their own sign-in (Section 21(k)).

5.11 Deleting your account. You can delete a Personal Account at any time in the App (Settings › Profile › Delete account), at https://dashivo.app/account/delete or by emailing [email protected]. Your account is signed out at once and deleted 30 days later; until then you can keep it. See Section 30 and the Privacy Policy.

6. Your license to use Dashivo

In short: we let you use Dashivo on your own devices for your own use. You may not copy, resell, hack or reverse-engineer it.

6.1 License grant. Subject to these Terms, Angry Owl Labs grants you a limited, personal, revocable, non-exclusive, non-transferable and non-sublicensable license to:

• (a) download, install and use the App on Your Devices, as permitted by the rules of the app store you obtained it from (see Sections 37 and 38);
• (b) use the Black Box Software on a Black Box that you own or lawfully control, solely in object-code form and solely on that Black Box, while you have the Dashivo Cloud subscription it needs (Section 19.7); and
• (c) access and use the Online Services,

in each case for your own personal use, including use in a vehicle you drive for work (such as rideshare or delivery driving), but not to provide a service to others. Organizations may use Dashivo for a fleet through Dashivo Pro (Section 21).

6.2 Restrictions. Except as Applicable Law expressly permits despite this restriction, you must not, and must not help anyone else to:

• (a) copy, modify, translate or create derivative works of Dashivo;
• (b) reverse engineer, decompile, disassemble or attempt to discover the source code of Dashivo, except to the extent an open-source license or Applicable Law permits;
• (c) rent, lease, lend, sell, resell, sublicense, distribute or otherwise transfer Dashivo, or use it to provide a time-sharing or service-bureau service;
• (d) remove, change or obscure any proprietary notice, the OpenStreetMap attribution, or the information stamped into Footage in order to mislead anyone;
• (e) bypass, disable or interfere with any security, licensing, rate-limiting or account feature, or any Plan limit (such as the Dashivo Cloud storage amount you chose), including by modifying or tampering with the App;
• (f) access the Online Services by automated means (such as scrapers or bots) except through interfaces we publish for that purpose;
• (g) use Dashivo to build a competing product; or
• (h) use Dashivo in violation of Applicable Law or these Terms.

6.3 Open-source software. Dashivo includes open-source components. Each is licensed under its own license, which is listed in the App under Settings › Help & About › Help & legal › Licenses. Where an open-source license gives you rights that these Terms restrict, the open-source license controls for that component.

6.4 Reservation of rights. Dashivo is licensed, not sold. Angry Owl Labs and its licensors keep all rights not expressly granted to you.

6.5 Features depend on your Plan and device. Some features need the Dashivo Cloud storage add-on (Section 27), and some work only on phones that support them.

7. Safe use: driving, walking and cycling

In short: safety comes first. Set Dashivo up before you move, never interact with it while driving, obey hands-free and distracted-driving laws, and never rely on Dashivo for safety, directions or emergencies. We work to limit phone heat, but can't prevent it, and Apple's and Google's system rules limit what any app can do. You are responsible for how you use your phone while driving.

7.1 Your safety is your responsibility. Driving, riding and walking require your full attention. Dashivo is a recording tool. It is not designed to make driving safer, and you use it at your own risk.

7.2 Set up before you drive. Mount your phone, choose your mode and settings, start recording, and check the picture before you start driving or riding. If you need to change anything, first stop in a safe, legal place.

7.3 Do not interact while driving. Do not look at, touch, adjust or hold your phone while driving, including to press the POLICE or REPORT buttons, unless (a) the law where you are driving clearly permits that interaction with a mounted device, and (b) it is safe to do so. Where possible, let a passenger do it, or wait until you have stopped safely. The heads-up display is not meant to be watched while driving.

7.4 Obey distracted-driving and hands-free laws. Most states prohibit texting while driving, and many states and the District of Columbia prohibit all drivers from holding a phone while driving. Some states allow only very limited interaction with a mounted phone. For example:

• California allows a driver to operate a phone by hand only if it is mounted in specified places on the windshield, dashboard or center console, and only "with the motion of a single swipe or tap of the driver's finger" (Cal. Veh. Code § 23123.5(c)).
• Minnesota prohibits drivers from holding a phone and from accessing video content, images or apps on it while driving, and its hands-free exception does not cover non-navigation video content or live-streaming (Minn. Stat. § 169.475, subds. 2–3).

Some states also restrict drivers under 18 more strictly (see Section 4.2), and some restrict video screens that are visible to the driver (see Section 7.11). You are responsible for knowing and obeying the laws that apply where you drive or ride.

7.5 Not a safety system. Dashivo is not a driver-assistance, collision-warning, crash-notification or vehicle safety system. Its g-force and impact features only mark or protect clips. They do not call for help, notify anyone or contact emergency services. Where the App offers a button to call your local emergency number (for example after it senses a possible crash, or Dashivo Pro's SOS), the button only opens your phone's dialer with the number filled in; you decide whether to place the call.

7.6 Not a navigation authority. Dashivo is not a navigation system. Any turn-by-turn display simply repeats what your navigation app shows (see Section 16) and may be delayed, incomplete or wrong. Always follow road signs, signals, markings, the directions of police and traffic officers, and the law.

7.7 Not an emergency service. Dashivo cannot contact the police, an ambulance, the fire service or any other emergency service for you. In an emergency, call your local emergency number (such as 911, 112 or 999) yourself when it is safe to do so. Where the App shows or offers to dial an emergency number, it picks the number from the country where your phone appears to be, which may be wrong (for example near a border, while roaming or without a location fix); check it, and if in doubt dial the number you know applies where you are.

7.8 Heat, battery and device wear.

In short: phones get warm doing this work; here's how to keep yours happy. Follow your phone maker's temperature guidance, keep the phone out of direct sun, and don't leave it in a hot, parked vehicle. Dashivo's heat protection helps, but it can't control the weather, your vehicle or your phone, so heat and battery wear are your risk, not ours.

• (a) Why phones get warm. Recording video for long periods, using GPS, keeping the screen on, sending data and charging all make a phone produce heat, and a phone mounted on a windshield or dashboard also absorbs heat from sunlight and the vehicle. Phone makers design their phones to be used only within a limited range of surrounding temperatures and tell users not to leave phones in parked cars, where temperatures can rise far above that range (for example, Apple's published guidance for iPhone). Phones and their lithium-ion batteries can overheat, swell, degrade or, in rare cases, catch fire.
• (b) Batteries wear out. Every rechargeable battery holds less charge as it ages. This is normal and is not a defect of Dashivo. Daily recording, long hours on the charger, keeping the battery full, and heat all make a battery age faster, and an aged battery may run out sooner, make the phone slow down, or cause it to shut down unexpectedly.
• (c) Phones differ. How warm a phone runs depends on its model and age. In general, newer phones with more efficient processors, graphics and video encoders do the same recording work with less heat than older phones, including phones released in or before about 2022–2023, which tend to run warmer. Results vary with the phone, its battery condition, the case, the mount, sunlight, cabin temperature, charging, settings and other apps. Any rating or guidance we give about a phone model (such as the Cool, Warm and Hot ratings on dashivo.app/phones/ or the "Heat & age" rating in the App) is general guidance from limited testing, not a promise about any particular phone.
• (d) What your phone may do. To protect itself, your phone may, without warning and outside our control, slow down, dim the screen, stop charging, close apps, stop the camera, or shut down until it cools. These protections may interrupt or end a recording (Section 17).
• (e) What we do. Dashivo uses commercially reasonable efforts to manage the heat its own recording creates. When your phone's operating system reports rising temperature, the App may, without notice, lower the video resolution or frame rate, reduce or turn off the live preview, turn the screen off, pause a second camera, delay uploads that are not urgent, reduce how often it sends data, show a heat warning, or pause features that are not essential to recording. You can see your phone's heat level in Settings › Dash cam › Phone heat. We also publish guidance on mounting, ventilation and charging, including charging limits, in our FAQ at dashivo.app/faq and in the Help center.
• (f) What we cannot do. These measures reduce, but do not eliminate, heat. Your phone's temperature depends on factors outside our control, including the weather, cabin temperature, sunlight, the mount, the case, the charger and cable, the phone's model, age and battery condition, and other apps. Angry Owl Labs does not warrant that the App will prevent your phone from overheating, slowing down, stopping charging, shutting down or being damaged, or that it will prevent battery wear, and heat protection may itself interrupt or lower the quality of a recording (Section 17).
• (g) Keeping your phone happy. You agree to follow your phone maker's operating-temperature, safety and charging instructions. Our tips:
  • mount the phone low and out of direct sun, where air can reach it (near an air-conditioning vent works well);
  • when you park, don't leave the phone mounted in direct sun, and take it with you rather than leaving it in a hot vehicle; use a sunshade;
  • in hot weather, choose a cooler setting such as Balanced (1080p), use Screen off, and take off a thick case;
  • charge with a certified cable and charger in good condition rather than a wireless or magnetic charger, and consider an 80% charging limit;
  • let a hot phone cool down before you charge it, and never leave a phone charging in a hot, closed vehicle;
  • if you are choosing a phone for daily recording, a newer phone usually runs cooler; and
  • stop using and unplug any phone or battery that becomes very hot, swollen, damaged or smells unusual.
• (h) Assumption of risk; no warranty for heat or battery wear. YOU UNDERSTAND THAT USING A PHONE AS A DASH CAM, BODY CAM OR NAVIGATION DISPLAY, ESPECIALLY FOR LONG PERIODS, WHILE CHARGING, IN A HOT VEHICLE OR IN DIRECT SUN, MAKES IT HOT AND WEARS ITS BATTERY, AND YOU CHOOSE TO DO SO AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANGRY OWL LABS MAKES NO WARRANTY, AND IS NOT RESPONSIBLE OR LIABLE, FOR ANY OVERHEATING, THROTTLING OR SHUTDOWN OF YOUR PHONE; ANY DAMAGE TO YOUR PHONE, ITS BATTERY, SCREEN OR CAMERA, YOUR MOUNT, CHARGER OR VEHICLE; ANY LOSS OF BATTERY CAPACITY OR BATTERY HEALTH; OR ANY LOSS OF FOOTAGE OR OTHER DATA, IN EACH CASE CAUSED BY HEAT, CHARGING OR LONG-TERM USE. Any warranty for your phone and its battery comes from its maker or seller, not from us. This Section 7.8 is in addition to Sections 17 (No guarantee of recording), 31 (Disclaimer of warranties) and 32 (Limitation of liability), and like them it does not limit any liability that cannot be limited under Applicable Law (Section 32.4). For a Black Box, Section 19 also applies.

7.9 Body cam use. When using body cam mode while walking, cycling or otherwise moving, stay aware of your surroundings, keep your hands free as the law and safety require, and obey laws that apply to riders and pedestrians. Mount or carry the phone so it cannot fall into moving parts or distract you.

7.10 Screen off and screen lock. Screen-off and screen-lock modes reduce distraction, but they do not make it safe or lawful to handle your phone while driving.

7.11 Dashboard Mode. Dashboard Mode is an optional full-screen display that shows gauges — such as a large speed dial, g-force, distance and location — together with the POLICE and REPORT buttons, while recording continues in the background. Dashboard Mode:

• is not your vehicle's instrument cluster or speedometer. Its readings are estimates (see Section 14) and may differ from your vehicle's instruments. Always rely on your vehicle's own instruments and warning lights;
• must be set up before you drive, and must not be watched, read at length or touched while driving, except as Section 7.3 allows;
• must be mounted and used in compliance with the laws on mounting and on screens visible to the driver. For example, California generally prohibits operating a video monitor or screen that is visible to the driver while driving, with exceptions such as vehicle information, GPS and mapping displays (Cal. Veh. Code § 27602). You are responsible for making sure that what your phone shows while you drive is lawful where you are; and
• does not change anything in Section 17 (no guarantee of recording).

7.12 Live camera preview. Where the law restricts video screens that are visible to the driver, use screen-off mode, Dashboard Mode or another setting that does not show live video to the driver while you drive.

7.13 Apple and Google operating-system controls. The App runs on operating systems made and controlled by Apple Inc. (iOS and iPadOS) and Google LLC (Android) and by your phone's manufacturer. Those operating systems decide, among other things, whether and when an app may run in the background; use the camera, microphone and location; send notifications; keep a network connection; and continue working when the phone is hot, low on battery, in Low Power Mode or Battery Saver, or when you or the system close the app. They also set their own rules for the permissions you grant. We design the App to comply with Apple's and Google's platform rules and developer terms, and we will not attempt to circumvent them. As a result, some features — including continuous recording, background location sharing, message delivery, push-to-talk playback, turn-by-turn prompts and CarPlay or Android Auto display — may be limited, delayed, paused or unavailable on some phones, operating-system versions or settings, and these limits may change when Apple, Google or your phone's manufacturer changes its software. Such limits are outside our control, and to the fullest extent permitted by law we are not responsible for them.

7.14 Messaging, navigation and dispatch while driving. Features that show or speak messages, directions, routes, stops, dispatch information or alerts — including Dashivo Pro messaging, push-to-talk, turn-by-turn navigation and spoken prompts — are provided to reduce the need to handle your phone, not to permit use that is unlawful or unsafe. You must use them only in compliance with all applicable federal, state and local laws and regulations, including laws that prohibit or restrict texting, reading, typing, holding or manually operating a mobile device while driving, laws on hands-free and voice-operated use, laws on screens visible to the driver, and laws that apply to young or novice drivers. If you operate a commercial motor vehicle, federal regulations generally prohibit texting and using a hand-held mobile telephone while driving (49 C.F.R. §§ 392.80 and 392.82), and your employer and state may impose additional rules. Where the law or safety does not allow an interaction, stop in a safe and lawful place first, or do not use the feature.

7.15 Your responsibility for phone use while driving; assumption of risk. Angry Owl Labs strongly discourages any use of a phone that distracts a driver. You alone are responsible for how, when and whether you look at, listen to, speak to or touch your phone or any Dashivo feature while operating a vehicle, and you assume all risks of doing so. To the fullest extent permitted by law, Angry Owl Labs is not liable for any accident, injury, death, property damage, citation, fine, penalty, employment consequence or other loss arising from any driver's or user's interaction with a phone or with Dashivo while driving, riding or walking, or from any violation of distracted-driving, hands-free, mobile-device or traffic laws. Nothing in the App, including any alert, sound, message, prompt or notification, is a request or instruction to interact with your phone while driving.

8. Mounting and installation

In short: mount your phone and Black Box so they never block your view, airbags or controls, and follow the mounting laws where you drive. Rules differ by state.

8.1 Mount lawfully. Many states restrict what may be mounted on or near a windshield or dashboard, and where. For example:

• California generally prohibits objects on the windshield. A portable GPS may be mounted only in a 7-inch square in the lower corner farthest from the driver or a 5-inch square in the lower corner nearest the driver (outside an airbag deployment zone), and a phone that the driver operates by hand must be mounted in one of those places or on the dashboard or center console where it does not hinder the view of the road (Cal. Veh. Code §§ 26708(b)(12), 23123.5(c)). California's separate allowance for windshield "video event recorders" applies only to devices that save video when triggered, keep no more than 30 seconds before and after an event, and display a notice that passengers' conversations may be recorded (Cal. Veh. Code § 26708(b)(13)); a phone recording continuously may not qualify. In California, a dashboard or center-console mount is the safer choice.
• Minnesota prohibits objects suspended between the driver and the windshield, except listed items such as navigation systems mounted near the bottom of the windshield and safety monitoring equipment mounted just behind, above or below the rearview mirror, and prohibits nontransparent material on the windshield (Minn. Stat. § 169.71, subd. 1).
• Arizona prohibits objects that obstruct or reduce the driver's clear view, with exceptions for items in a 7-inch square in the lower corner farthest from the driver or a 5-inch square in the lower corner nearest the driver, and for safety monitoring equipment mounted immediately behind, slightly above or slightly below the rearview mirror (Ariz. Rev. Stat. § 28-959.01).
• Texas prohibits objects on the windshield or windows that obstruct or reduce the driver's clear view (Tex. Transp. Code § 547.613).
• Commercial motor vehicles may carry vehicle safety technology, including driver camera systems, only within set distances of the top or bottom of the area swept by the wipers and outside the driver's sight lines (49 C.F.R. §§ 393.5, 393.60(e)).

These examples are not complete and the law changes. Check the law in every state where you drive before mounting a phone or Black Box.

8.2 Mount safely. Mount devices securely so they cannot fall, become projectiles in a crash, or interfere with steering, pedals, controls, mirrors, sensors, driver-assistance cameras or airbags. Never mount a device in or near an airbag deployment zone.

8.3 Installing a Black Box. If you install a Black Box:

• follow the instructions from the makers of your board and its parts and the installation instructions we publish on dashivo.app, including their warnings about airbags and wiring;
• use only a suitable power source and do not modify your vehicle's wiring, fuses or safety systems unless you are qualified to do so;
• do not block vents, heaters or moving parts, and keep the Black Box away from airbags, pedals and heat sources;
• make sure your installation does not violate your vehicle manufacturer's instructions, your lease or rental agreement, or Applicable Law; and
• consider having a qualified installer do the work.

Installing aftermarket equipment may affect your vehicle warranty. That is between you and your vehicle manufacturer or dealer.

8.4 Vehicles you don't own. Install a Black Box, or record from inside a vehicle, only if you own the vehicle or have the permission of its owner and any other lawful user.

9. Recording laws: your responsibility

In short: recording laws differ from state to state and place to place. You alone decide when, where and what to record, and you alone are responsible for following the law — especially the rules on recording conversations.

9.1 You are responsible

(a) Dashivo gives you tools to record. You decide whether, when, where and how to use them. You are solely responsible for making sure that your recording, storing, using, sharing and publishing of Footage and Telemetry complies with Applicable Law in every country, state, province and place where you record or where the people you record are — inside and outside the United States — including wiretapping and eavesdropping laws, privacy and video-voyeurism laws, trespass laws, laws on recording in particular places, data protection laws, and the rules of any place you enter.

(b) Angry Owl Labs does not decide what you record, does not monitor your recordings, and does not receive your Footage unless you choose to send it to us.

(c) Whether a particular recording is lawful depends on the facts and on the law of the place where it is made (and sometimes on the law where the other people are). If you are not sure, turn audio off, do not record, or ask a lawyer.

(d) Defaults and notes are not legal advice. That a feature is available, that a setting is on by default where you are, or that the App shows (or does not show) a note or a summary of the law does not mean that a recording is lawful for you, and Angry Owl Labs does not check whether it is. The responsibility in this Section 9 stays with you whatever the App's settings are.

9.2 Audio recording and consent

(a) When Dashivo records audio. While "Record sound" is on, dash cam mode, body cam mode and police stops record audio through your phone's microphone. "Record sound" is on by default only in the countries where we have chosen to make it the default, and off by default everywhere else; if you turn it on where it is off by default, the App shows you a one-time note about recording laws. You can turn it off or on in Settings at any time. When two cameras record at once, each camera's file includes the audio.

(b) Federal law generally allows a person who is a party to a conversation to record it, or to record it with the consent of one party, unless the recording is made for a criminal or tortious purpose (18 U.S.C. § 2511(2)(d)).

(c) State laws differ. Most states follow a similar "one-party consent" rule. But some states require the consent — or, in some states, the knowledge — of all parties before a private conversation is recorded, at least in some situations. They include California, Florida, Illinois, Maryland, Massachusetts, Montana, New Hampshire, Oregon (in-person conversations), Pennsylvania and Washington. Other states have disputed, mixed or place-specific rules — for example Delaware and Michigan (conflicting or unsettled law), Hawaii, Maine and Michigan (restrictions on using recording devices in private places), and Connecticut and Nevada (all-party consent for phone calls). In some states the rule turns on whether the recording is secret or whether the people recorded have been told (for example, Massachusetts, Montana and Oregon). The state summaries in the App reflect research as of September 2026 and may change (see Section 9.7).

(d) One-party consent only protects conversations you are part of. In virtually every state, recording a private conversation among other people, when you are not a participant and none of them has consented, is illegal. Do not leave audio recording running to capture conversations you are not part of, for example in a vehicle you have left.

(e) What you must do. Before recording audio, you must make sure you have all consents and have given all notices that the law requires. Where all-party consent may apply, tell everyone that audio is being recorded and get their agreement, or turn audio off.

(f) Phone calls. Do not use Dashivo to record phone or video calls (including calls on speakerphone) unless you have every consent the law requires. Many states apply stricter rules to phone calls than to in-person conversations.

(g) In-app state information. Dashivo may show you a short summary of a state's audio-consent rule. See Section 9.7.

(h) Outside the United States. Many countries and regions protect conversations, images and personal data more strictly than United States law does — for example by requiring the consent of everyone recorded, by restricting recording in vehicles or in public, or by limiting how footage of other people may be kept, shared or published. If you record outside the United States, you are responsible for knowing and following those laws, which can apply even where "Record sound" is on by default.

9.3 Video in private places; parked and unattended recording

(a) Recording what anyone can see from a public road or sidewalk is generally lawful in the United States, but there are important limits.

(b) Never use Dashivo to record into places where people have a reasonable expectation of privacy — such as homes, restrooms, locker rooms, changing areas, medical exam rooms or hotel rooms — or to record anyone in a state of undress or in an intimate situation. Many states make this a crime under video-voyeurism and invasion-of-privacy laws, and some prohibit using a device to observe or record activities in a private place without the consent of everyone there — which can apply to body cam use inside someone's home (for example, Ga. Code Ann. § 16-11-62(2); Haw. Rev. Stat. § 711-1111(1)(d); Mich. Comp. Laws § 750.539d; Me. Rev. Stat. tit. 17-A, § 511(1)(B)).

(c) Unattended recording and Parked Guard. If you leave Dashivo recording in a parked or unattended vehicle, make sure it does not record audio: with nobody present to take part in a conversation, recording one is likely to be illegal eavesdropping. Parked Guard's clips have no sound unless you turn on "Sound on clips while parked" (off by default); if you turn it on, you alone are responsible for making sure that recording sound in your parked vehicle is lawful. Parked Guard's sound triggers analyse sound on your phone to detect events such as your vehicle's alarm or breaking glass and do not record it, but where a law restricts even listening with a device, you are responsible for turning them off (Settings › Parked mode). Aim cameras at the road or your vehicle, not into homes or other private spaces, and follow any local rules on cameras that record while a vehicle is parked.

9.4 Passengers, rideshare and commercial driving

(a) Tell your passengers. If you drive others — especially for pay (rideshare, taxi, delivery with passengers, shuttles, school or employee transport) — you must comply with the laws that apply to recording passengers, the rules of any platform you drive for, any license or permit conditions, and your employer's policies.

(b) Notice and consent. Recording inside a vehicle may capture private conversations. In all-party consent states, and wherever a law, platform or regulator requires it, you must give clear notice (for example, a visible sign or sticker stating that audio and video recording is in progress) and obtain any required consent before recording. (California, for example, requires vehicles with windshield-mounted video event recorders to post a notice that passengers' conversations may be recorded, Cal. Veh. Code § 26708(b)(13).) Some platforms prohibit publishing passenger recordings or require you to share them only with the platform or law enforcement.

(c) Commercial vehicles. If you drive a commercial motor vehicle, you must also follow federal and state rules for commercial vehicles and your carrier's policies.

(d) Employer vehicles. Do not install or use Dashivo in a vehicle owned or managed by your employer without the employer's permission.

9.5 Body cam in private property, workplaces, schools, healthcare and restricted places

(a) Private property. Property owners (for example, stores, restaurants, gyms, apartment buildings and event venues) can prohibit recording on their premises. If you are asked to stop recording or to leave, do so. Recording against the owner's rules can make you a trespasser.

(b) Workplaces. Recording at work may violate your employer's policies, confidentiality obligations, trade-secret laws or the privacy of co-workers and customers. You are responsible for complying with them.

(c) Schools. Many schools prohibit recording in classrooms or on school grounds without permission, and some state laws do too — California, for example, makes it a misdemeanor for anyone other than a pupil to use a recording device in an elementary or secondary classroom without the prior consent of the teacher and the principal (Cal. Educ. Code § 51512). Recordings of students may also be protected by education privacy laws.

(d) Healthcare settings. Hospitals, clinics, pharmacies and care facilities usually restrict recording to protect patients' privacy. Do not record other patients or their information. Follow the facility's rules.

(e) Restricted places. Recording may be restricted or prohibited in courthouses, government buildings, secure areas of airports, military installations, polling places and similar locations. Obey posted rules and lawful instructions.

9.6 Recording police

(a) General rule. Most federal courts of appeals — the First, Second, Third, Fourth, Fifth, Seventh, Ninth, Tenth and Eleventh Circuits — have recognized a First Amendment right to record police officers performing their duties in public, and the First Circuit has held that a traffic stop does not end that right. The U.S. Supreme Court has not decided the question, and other circuits (including the Sixth, Eighth and D.C. Circuits) have not squarely decided it. Every court that recognizes the right treats it as subject to reasonable time, place and manner restrictions, and it never protects interfering with police. Some states also protect recording by statute (for example, Colo. Rev. Stat. § 16-3-311; N.Y. Civ. Rights Law § 79-p; Cal. Penal Code § 148(g)). See attorney-notes.md for the cases.

(b) Limits. Recording does not give you the right to interfere with police. You must:

• follow lawful orders, including orders to stay back, stay in your vehicle, or keep your hands visible;
• not obstruct, delay or physically interfere with an officer;
• not approach closer than the law allows. A growing number of states make it an offense to approach or remain within a set distance of an officer or first responder after being warned — for example, 25 feet in Florida (Fla. Stat. § 843.31), Indiana (Ind. Code § 35-44.1-2-15), Tennessee (including during traffic stops) and Kentucky, and 15 feet in Ohio (from October 6, 2026). Some of these laws have been blocked or are being challenged in court (for example, Arizona's and Louisiana's), and their status changes often; and
• follow the audio-consent rules in Section 9.2, which may still apply.

(c) During a traffic stop. One federal court of appeals has held that livestreaming a police traffic stop is protected speech, while recognizing that officers may impose restrictions that are genuinely tailored to officer safety (Sharpe v. Winterville Police Dep't, 59 F.4th 674 (4th Cir. 2023)). For your safety, avoid sudden movements. If you need to reach for or touch your phone, tell the officer first and follow the officer's instructions. Do not let recording distract you from the stop. Dashivo does not give you any legal right you would not otherwise have.

(d) The POLICE button changes how Dashivo records and protects clips. It does not make any recording lawful, does not notify anyone, and does not guarantee that anything is recorded or saved. See Section 12.

9.7 In-app legal information is not legal advice

Dashivo may display short summaries of state recording laws or other legal topics. They are general information only, may be incomplete or out of date, and may not reflect the law where you are or the specific facts of your situation. They are not legal advice, and no attorney-client relationship is created. Angry Owl Labs is not a law firm. Consult a licensed attorney in your state for advice.

10. Your footage: ownership and responsibility

In short: your footage is yours. It stays on your devices unless you choose to send it somewhere. Keeping, backing up and deleting it is up to you.

10.1 You own Your Content. As between you and Angry Owl Labs, you own your Footage, Telemetry and other Your Content. We do not claim ownership of it.

10.2 Where it is stored. Footage is stored on Your Devices — your phone (for example, the Android Gallery "Dashivo" album or the App's private storage), a USB-C drive connected to your phone (on phones that support it), and/or your Black Box, to which the App can copy Footage over a local Wi-Fi connection. Without the Dashivo Cloud storage add-on, Footage is never uploaded to Angry Owl Labs' servers unless you send it to us yourself. In Dashivo Pro, Footage leaves your phone only as Section 21(f) describes. With Dashivo Cloud (Personal Accounts), the clips you upload are encrypted on your phone before they leave it (Section 20). Wherever your Footage is, Dashivo staff never view, play or listen to it (Section 22).

10.3 Other copies. If your phone or computer backs up photos, videos or app data to a cloud service (such as iCloud or Google Photos), or if you share Footage with other apps, copies of your Footage may be stored by those services under their own terms. That is your choice and your responsibility.

10.4 Loop recording overwrites old footage. Dashivo records in a continuous loop. When storage fills up, older clips that are not locked or protected are deleted automatically to make room. If you need to keep a clip, lock it, copy it, or back it up promptly.

10.5 Preserve evidence. If you are involved in a crash, incident or legal matter, you may have a legal duty to preserve relevant Footage and Telemetry. Destroying or altering evidence can be a crime and can harm your legal position. Make copies promptly and do not delete relevant Footage.

10.6 Backups are your responsibility. Storage devices and phones fail, get lost, get stolen and get seized. We do not back up your Footage unless you use an Online Service that expressly says it does.

10.7 License to us, only if you send content. If you send Your Content to us (for example, a clip attached to a support request, a Dashivo Pro message or evidence clip, or Footage in Cloud Storage), you grant Angry Owl Labs a limited, non-exclusive, royalty-free license to host, store, copy, transmit, process and display it only as needed to provide the Service you requested, to support you, to keep the Service secure, and to comply with law. This license ends when the content is deleted from our systems, except for copies we must keep by law or that remain in backups for a limited time as described in the Privacy Policy. Reports are covered by the separate license in Section 13.5.

11. Other people's personal data in your footage

In short: your recordings capture other people — faces, voices, license plates and places. You decide what to do with them, so you are responsible for respecting those people's rights, especially before sharing or posting.

11.1 You control your Footage. Footage and Telemetry can include personal information about other people, including bystanders, passengers, other drivers, pedestrians, cyclists, officers, faces, voices, license plates, vehicles and locations. Because you decide what to record and what to do with the recordings, you are responsible for that information and act as its controller (or "business") for privacy-law purposes. Angry Owl Labs acts only as a provider of the tools you use and, where we store Footage for you through an Online Service, as your service provider.

11.2 Sharing and publishing. Before you share, post, stream or publish Footage (including on social media or video platforms), you are responsible for making sure that doing so is lawful and does not violate anyone's rights, including rights of privacy and publicity and laws on defamation, harassment, stalking, doxxing and intellectual property. Consider blurring faces, license plates and other identifying details of people who are not relevant, and consider giving Footage to police, insurers or your lawyer rather than posting it publicly.

11.3 Commercial use. Do not use recognizable images or voices of other people to advertise or sell anything without their written consent.

11.4 Requests from people you recorded. If someone asks you about, or asks you to delete, Footage of them, you are responsible for responding as the law requires. We cannot access or delete Footage stored on your devices or your Black Box.

11.5 Laws outside the United States. If you record or publish Footage involving people outside the United States, other data-protection laws may apply to you.

12. The POLICE button

In short: the POLICE button switches Dashivo into a traffic-stop mode. It helps protect footage but guarantees nothing, and it doesn't make any recording lawful.

12.1 What it does. When you start a "Police traffic stop," Dashivo is designed to record on every camera you chose for stops until you end the stop, save the recording every few seconds, protect ("lock") the Footage recorded during about the 10 minutes before you pressed the button and during the stop so loop recording does not remove it, and — if you choose — try to copy that Footage to your Black Box right away. With Dashivo Cloud, it can also try to upload encrypted stop footage right away and start the "If I'm arrested" release and its alerts (Section 20.8). If the App is closed or crashes during a stop, it is designed to carry the stop on when it opens again. With Dashivo Cloud, police stop and accident clips keep uploading on a low battery, down to 5%, which uses more of your battery (Section 7.8); without Dashivo Cloud, nothing is uploaded and the stop's clips stay on your phone (and your Black Box, if you chose that). With Dashivo Cloud, the stop can also stream live, either to the Trusted Contacts who receive your Arrest Release (Section 20.14) or, if you choose, to your own YouTube channel (Section 20.12). In Dashivo Pro, your Company's dispatchers can watch it live (Section 21(d)).

12.2 What it does not do. Apart from the optional Dashivo Cloud features described in Section 20 (instant upload of encrypted footage, the Arrest Release and its alerts to your Trusted Contacts, Section 20.8, and live view and live streaming if you turn them on, Sections 20.12 and 20.14), the POLICE button does not contact the police, a lawyer, family, emergency services or Angry Owl Labs. It does not create any legal protection or right. Locked Footage can still be lost if a device is damaged, removed, seized, out of storage or out of power, or if the copy to the Black Box fails (see Section 17).

12.3 Use it safely. Press the POLICE button only when it is safe and lawful to do so — ideally after you have stopped safely, or by a passenger — and follow Sections 7 and 9.6.

13. Reports: speed traps, road hazards and accidents

In short: reports are made by drivers, may be wrong, and must be honest. An accident report is not a call for help — call your local emergency number. Don't use reports to break the law. You let us use and share your reports so the feature works.

13.1 What Reports are. The REPORT button lets you mark a speed trap, a road hazard or an accident at your current location. A Report can include its type (speed trap, road hazard or accident), location, time, direction of travel, your speed and the nearby street name. Reports stay on your phone unless you opt in to share them with other Dashivo users (a planned feature that is not yet available). Shared Reports will not include your speed. We will ask for your consent before your first Report is shared, and you can turn sharing off at any time.

13.2 No guarantee of accuracy. Reports come from other users and are not verified. They may be wrong, missing, out of date or false. Reports are not official information from any government or law-enforcement agency. Do not rely on Reports for your safety or to decide how fast to drive. Always obey posted speed limits and traffic laws, whether or not a Report is shown.

13.3 Rules for Reports. You agree that you will:

• make Reports only honestly and in good faith, about things you actually observed;
• not make false, misleading, spam or duplicate Reports, including false accident Reports;
• not use Reports to mark sobriety (DUI) checkpoints, or the location of any individual officer, person or vehicle for the purpose of following, harassing or harming anyone;
• not use Reports, or any Dashivo feature, to evade law enforcement, flee or avoid a lawful stop, speed, drive impaired, or plan or commit any crime; and
• not include personal information about other people in a Report.

13.4 Our rights. We may review, refuse, remove, expire or limit Reports, and suspend the REPORT feature, at any time, for any reason, without notice to you.

13.5 License for Reports. When you share a Report through an Online Service, you grant Angry Owl Labs a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable (to our service providers and to other Dashivo users, only for use of the Service) license to use, host, store, copy, adapt, aggregate, display and distribute the Report, in anonymized or aggregated form, to operate and improve the Service. We will not display your name, email address or account identity with a shared Report.

13.6 Your responsibility. You are responsible for your Reports. To the fullest extent permitted by law, we are not responsible for Reports made by any user.

13.7 Accident reports are not emergency calls. An accident Report does not contact emergency services (such as 911, 112 or 999), the police, emergency medical services, a tow service, your insurer or anyone else, and it is not a police or insurance report. It is not a substitute for calling your local emergency number. If you are involved in or witness a crash, call your local emergency number (such as 911, 112 or 999) when it is safe to do so, and follow the law where you are — in the United States, state laws generally require drivers involved in a crash to stop and, depending on the circumstances, to give reasonable aid, exchange information and report the crash to police or the motor vehicle agency. Making an accident Report does not satisfy any of those duties. Do not make an accident Report while driving (see Section 7.3), and do not make a false accident Report. Accident Reports shown to you may be wrong, out of date or already cleared.

14. Speed limits, maps, speed and sensor readings

In short: speed limit data comes from OpenStreetMap and may be wrong or missing. Posted signs always govern. Speed, location and g-force readings are estimates.

14.1 Speed limit data. The speed limit shown on the heads-up display comes from OpenStreetMap, a map database built by volunteers. To look it up, the App asks our servers for the road data of your phone's approximate area (a square about 1 km across) and stores the result on your phone for a limited time. OpenStreetMap data may be incorrect, incomplete, out of date, missing, or wrong for your lane, vehicle type, time of day, school zone, work zone or weather conditions.

14.2 Posted signs and the law govern. The speed limit posted on the road, and the law, always govern. Never use Dashivo's speed limit display to decide what speed is lawful or safe. Many laws also require you to drive slower than the posted limit when conditions require.

14.3 Map and data attributions. Dashivo uses the following data, under these licenses:

• OpenStreetMap: map data © OpenStreetMap contributors, available under the Open Database License (ODbL) 1.0 at https://www.openstreetmap.org/copyright. Used for speed limits, Dashivo map tiles, routing, address search and fuel and charging stations.
• Overture Maps: © Overture Maps Foundation, used in Dashivo map tiles under the Community Data License Agreement – Permissive 2.0 and, for data derived from OpenStreetMap, the ODbL.
• Map tiles and styles: Dashivo map tiles are packaged with Protomaps software and served by software we operate ourselves (Section 23.1); some maps in the App and portals use tiles from OpenFreeMap (openfreemap.org).
• Time zones: Dashivo Pro works out the local time zone of routes and stops from timezone-boundary-builder data (© timezone-boundary-builder contributors; contains information from OpenStreetMap, © OpenStreetMap contributors), available under the ODbL 1.0 at https://opendatacommons.org/licenses/odbl/1-0/. Our simplified copy is a derivative database under the same license.
• Public U.S. government data: fuel and charging stations from the U.S. Department of Energy's Alternative Fuels Data Center (NREL), fuel and electricity prices from the U.S. Energy Information Administration, fuel-economy figures from the U.S. EPA (fueleconomy.gov), and vehicle details from NHTSA's vPIC service.
• Apple Maps: on iPhone, maps and directions in Dashivo Pro navigation are provided by Apple and are subject to Apple's terms (Section 16.2(a)).

14.4 Speed and position. Speed, position, heading, altitude and trip distance come from your phone's satellite positioning (GPS) and other sensors. They are estimates, can be inaccurate (especially in tunnels, cities, garages and bad weather), and may differ from your vehicle's speedometer or odometer. They are not calibrated and are not an official or certified measurement of speed or distance.

14.5 G-force and impact detection. G-force readings and impact detection come from your phone's motion sensors, which are not calibrated for this purpose and can be affected by how the phone is mounted. Dashivo may miss real impacts or mark events that are not impacts.

14.6 Street and place names. Street and city names are looked up by your phone's operating system (Apple or Google services) and may be wrong.

14.7 Mileage and trip logs. Trip and mileage logs, and the mileage export, are provided to help you keep your own records. They are not tax, accounting or legal advice, and Dashivo is not affiliated with or endorsed by the Internal Revenue Service or any other tax authority. We do not guarantee that they are accurate or that they meet the requirements of the IRS, any other tax authority, employer, insurer or reimbursement program. You are responsible for your records and filings; consult a tax professional.

15. Performance timing

In short: performance timing is only for closed courses and racetracks. Never use it to race, hold a speed contest or speed on a public road — that is a crime in many states. You take all the risk. The times are estimates, and footage of a timed run can be used against you.

15.1 What it is. Performance Timing lets you arm a timed run before you drive. An armed run starts automatically when the vehicle begins the run and stops automatically when it reaches the target speed or distance. The runs available are:

• U.S. runs: 0–60 mph and 0–100 mph; 60–0 mph and 100–0 mph braking; 1/4 mile, 1/2 mile and 1 mile.
• Metric runs: 0–100 km/h and 0–200 km/h; 100–0 km/h braking; 80–120 km/h; 201 m, 402 m and 1 km.

Results are shown on screen and burned into your recorded Footage, where they cannot be removed from the recorded clip.

15.2 Closed courses and racetracks only. You may use Performance Timing only on a closed course or racetrack that is closed to public traffic, where the owner or event organizer permits timed runs, and in compliance with that venue's rules, safety requirements and supervision. Never use Performance Timing on a public road, street or highway, in a parking lot or parking facility, or in any other place open to the public.

15.3 No racing, speed contests or speeding. You must not use Performance Timing, or any other part of Dashivo, to:

• race, or take part in a speed contest, drag race, acceleration contest or exhibition of speed, whether against another vehicle, a clock or any other timing device, on any road or in any place open to the public;
• try to set a speed or acceleration record, or test braking, on any road or in any place open to the public;
• exceed any speed limit, or drive faster than is safe for conditions; or
• challenge, encourage or help anyone else to do any of these things.

15.4 These are crimes in many states. Many states make racing, speed contests and exhibitions of speed crimes, and some expressly include racing against a clock or trying to make a speed record. For example:

• California prohibits a "motor vehicle speed contest" — which includes a race against "a clock, or other timing device" — on a highway or in an off-street parking facility, and punishes it with jail, fines, possible license suspension and vehicle impoundment (Cal. Veh. Code § 23109).
• Arizona prohibits driving in a race, speed competition, drag race or acceleration contest, or "for the purpose of making a speed record," on a street or highway; a repeat offense within 24 months can be a felony (Ariz. Rev. Stat. § 28-708).
• Florida prohibits racing, drag racing, acceleration contests and driving "for the purpose of making a speed record" on any highway, roadway or parking lot, with penalties that escalate to felonies for repeat offenses (Fla. Stat. § 316.191).

These are examples only; other states have similar laws. Using Performance Timing on a public road may itself be treated as a speed contest against a clock.

15.5 You assume all risk. High-speed driving, hard acceleration and hard braking are dangerous, even on a closed course, and can cause loss of control, crashes, serious injury, death and damage to your vehicle and others' property. You use Performance Timing entirely at your own risk and you assume all risks of performance driving. To the fullest extent permitted by Applicable Law, you release Angry Owl Labs from, and agree not to bring, any claim arising out of your use of Performance Timing, except claims that cannot be released by law (for example, claims for gross negligence or willful misconduct where the law does not allow them to be released). Your vehicle warranty and auto insurance may not cover racing, timed runs or track use; check with your manufacturer and insurer.

15.6 Times are estimates, not certified. Performance Timing figures — times, speeds, distances and braking distances — are estimates calculated from your phone's satellite positioning (GPS) and motion sensors. They can be inaccurate, are affected by signal quality, mounting, the phone and its settings, and are not calibrated, certified or suitable for official timing, competition results, records, vehicle testing, warranty or insurance claims, advertising a vehicle for sale, or any legal purpose.

15.7 Your Footage can be used as evidence against you. Because results are burned into your Footage, and Footage and Telemetry record your speed, acceleration, g-force and location, recordings of timed runs (or of any driving) may be obtained by police, prosecutors, insurers or others — for example by warrant, subpoena, discovery or seizure of your devices — and used as evidence against you in criminal, traffic, civil or insurance matters. Angry Owl Labs cannot prevent this. See also Section 10.5 about preserving evidence.

15.8 Acknowledgement. Before you use Performance Timing for the first time, the App will ask you to confirm that you will use it only on a closed course or racetrack and that you accept the risks described in this Section 15. That acknowledgement forms part of these Terms.

15.9 Our rights. We may change, restrict or disable Performance Timing at any time, including in particular places, at particular speeds, or for particular users.

16. Navigation and maps

In short: Dashivo Pro gives turn-by-turn directions using Apple Maps on iPhone and our own maps on Android. Directions can be wrong: follow road signs and the law. On Android, Dashivo can also show the next turn from your own navigation app.

16.1 Turn-by-turn display from your navigation app (Android). On Android, if you give Dashivo notification access, the App reads the ongoing turn-by-turn notification posted by supported navigation apps (such as Google Maps or Waze) and shows the next turn on the heads-up display. The App uses only those navigation notifications, does not store them, and ignores notifications from other apps. You can turn this off at any time in the App or in your phone's settings. Directions come from your navigation app, whose own terms and privacy policy apply, and Dashivo's display may be delayed, incomplete or out of sync with it.

16.2 Dashivo Pro navigation. The Dashivo Pro App can give turn-by-turn directions to a Company's routes and stops:

• (a) On iPhone, the map and directions under guidance are provided by Apple Maps (Apple's MapKit), and your phone requests them from Apple under Apple's terms and privacy policy. Apple map data is shown on your phone only; Dashivo does not copy, store or send it to our servers.
• (b) On Android (and on iPhone when you choose the Dashivo map), the map is drawn from map tiles we serve ourselves, built from OpenStreetMap and Overture Maps data, and routes and addresses come from routing and address-search software we operate ourselves, based on OpenStreetMap data (Sections 14.3 and 23.1).
• (c) Google Maps hand-off (Android). If the Company allows it, you can open a started route in the Google Maps app on your phone. The App hands Google Maps the route's remaining stops; Google's own terms and privacy policy then apply. We never send your route or location to Google ourselves.
• (d) Traffic. Route lines may show traffic based on the average speeds of the Company's own Drivers on shift (Section 21(d)) and, where we enable it, traffic map tiles from TomTom that our server fetches for you.

16.3 Real-time route guidance notice. YOUR USE OF THIS REAL-TIME ROUTE GUIDANCE APPLICATION IS AT YOUR SOLE RISK. LOCATION DATA MAY NOT BE ACCURATE. Routes, directions, addresses, arrival times, traffic and spoken prompts may be wrong, late or incomplete, and may direct you onto roads that are closed, unsafe or unsuitable for your vehicle (for example, because of its height, weight or load). Always follow road signs, signals, the directions of police and traffic officers, the law, and your own judgment. See also Sections 7.6 and 7.13 to 7.15.

17. No guarantee of recording

In short: Dashivo tries to record and save continuously, but phones, operating systems, heat, power, storage and Black Boxes can all stop it. You may end up with no footage, or only part of it. Don't count on it.

17.1 Dashivo may not record or save Footage. We design Dashivo to record continuously, but we do not promise, and you should not assume, that Dashivo will record, save, protect, copy or keep any particular event or Footage. Recording or saving can fail, stop or be incomplete for many reasons, including:

• phone limits: low battery, loss of power, overheating, throttling, low storage, a full or failing USB drive, a damaged or blocked camera or microphone, or phone hardware faults;
• heat protection: when your phone reports critical heat, Dashivo lowers video resolution, and your phone's own protections may stop the camera or shut the phone down;
• operating-system restrictions: your phone's operating system may stop, pause or limit the camera, microphone, location or background activity. On iPhone, Apple's iOS stops the camera when Dashivo leaves the screen (for example, if you switch apps, receive certain calls, or open the camera elsewhere), and recording stops. Android may also stop or restrict apps, for example to save battery;
• permissions: if you deny or revoke camera, microphone, location, storage, notification or other permissions;
• software: bugs, crashes, updates, or conflicts with other apps;
• the Black Box and Wi-Fi: the Black Box may be off, out of storage, overheated, damaged, disconnected or out of range, and copies over Wi-Fi may fail or be incomplete;
• loop recording: older unlocked clips are overwritten when storage fills;
• external events: a crash, fire, water, theft, tampering, removal or seizure of a device;
• settings: your choices, such as turning audio off, or screen-off and resolution settings.

17.2 Footage may be incomplete or unclear. Footage may have gaps between clips, missing audio, low resolution, glare, blur, darkness, or incorrect stamped information.

17.3 Your responsibility. Check regularly that Dashivo is recording. Do not rely on Dashivo as your only record of events.

18. Evidence and admissibility

In short: we can't promise your footage will be accepted as evidence or help your case.

18.1 We make no promise that Footage or Telemetry will be admissible in any court, accepted by any insurer, police department or agency, or useful for any purpose. Admissibility and weight depend on the rules of evidence and on the facts, including how you collected and kept the Footage.

18.2 The date, time, location, speed and other information stamped into Footage come from your phone's clock and sensors and may be wrong.

18.3 Any features that record hashes, lock clips or keep logs are designed to help show that Footage has not been changed, but they do not guarantee that a court or anyone else will accept it as authentic.

18.4 You are responsible for how you collect, store, copy and hand over Footage (the "chain of custody"). Consider asking a lawyer how to preserve and provide it.

19. Black Box OS and your Black Box

In short: we don't sell hardware. Black Box OS is our software, which you install yourself on your own Arduino UNO Q. The board is yours, and any warranty for it comes from its maker or seller, not from us. Installing Black Box OS erases the board, at your own risk. Black Box OS is included with Dashivo Cloud and needs it, for up to 4 Black Boxes. If your Cloud plan ends, the Black Box keeps recording to its card, and the rest waits until you renew. We can reach your Black Box only through a remote support session you approve, each time, and never its Footage.

19.1 Your board; we don't sell hardware. Angry Owl Labs does not sell Black Box hardware. A Black Box is a board you buy yourself, from Arduino or a retailer (a supported Arduino UNO Q, with parts such as the Arduino USB-C hub, a storage card or drive, and any cameras or adapters you choose), running Black Box OS. The board and its parts are your property, bought under their seller's terms. Black Box OS is licensed to you, not sold, under Section 6.

19.2 Your responsibility. You are responsible for your board and its parts, and for installing, powering, wiring, mounting, securing and maintaining them (Section 8.3), including: a suitable power supply and wiring; a working storage card or drive with room to record; any cameras, vehicle (OBD) adapters, Wi-Fi adapters or mobile data you add, and what they cost; choosing strong passwords for the Black Box and its Wi-Fi network and keeping them secret; and installing Black Box OS updates when we offer them.

19.3 No remote access without your approval. Angry Owl Labs has no remote access to your Black Box except through a remote support session that you approve, each time (Section 25.14), and no session gives us a way to open the Footage stored on it. Our servers do not connect to your Black Box; your Black Box contacts dashivo.app itself (for example, to report its status, upload clips with Dashivo Cloud, pick up settings you change in the App or on dashivo.app and, during a support session you approved, collect support's commands). Linking a Black Box to your account only lets our server issue short-lived signed sign-in passes and a signed list of the people you allowed, which the Black Box checks itself. Software updates reach your Black Box only when you install them, except a support package signed by Dashivo that support installs during a session you approved (Section 25.14).

19.4 Black Box failures. The Black Box may fail, overheat, lose power, lose data or stop working. See Section 17.

19.5 Limited Warranty (retired). This Section used to hold the Dashivo Black Box Limited Warranty and the terms for Black Box preorders. We no longer sell Black Box hardware, so we give no hardware warranty. Your board, its parts and accessories come with whatever warranty their maker or seller gives, and any claim about them goes to that maker or seller. Black Box OS is software, covered by Sections 6, 17, 31 and 32. For a preorder or reservation placed before we stopped selling hardware, see Section 19.10.

19.6 Regulatory notices. Regulatory information for your board and its radio components (such as FCC statements) comes from their maker. Do not modify the board's radios or antennas.

19.7 Getting Black Box OS; Dashivo Cloud required. When we make Black Box OS available, you download it from your Dashivo account on dashivo.app. Black Box OS has no separate charge: it is included with a Dashivo Cloud subscription (Section 27) and needs one. One Cloud subscription covers up to 4 Black Boxes, apart from the 4 phones in Section 27.1; a Black Box never counts as a phone. Linking a Black Box to your account needs an active Cloud subscription and room under that limit.

19.8 Installing Black Box OS erases the board, at your own risk. Installing Black Box OS on a board replaces everything stored on the board itself, so copy off anything you want to keep first, and check your board maker's terms before you install. You install, update and remove Black Box OS at your own risk. To the fullest extent permitted by Applicable Law, we are not responsible for a board, card or other part that is erased, damaged or stops working because of installing, updating or removing Black Box OS, or for anything that affects its maker's or seller's warranty.

19.9 When your Cloud plan ends. If your Dashivo Cloud subscription ends, your Black Box keeps recording to its card, and nothing on it is deleted. The features that need Cloud stop until you renew, including uploads, live views and linking new Black Boxes, and your Black Box's pages on dashivo.app show only that your Cloud plan has ended, with a way to renew. Clips already in Dashivo Cloud are handled as Section 20 describes.

19.10 Black Box orders placed before. If you placed a Black Box preorder or reservation on dashivo.app before we stopped selling hardware, you can still see it in your account and cancel it there, and a paid preorder you cancel is refunded in full.

20. Dashivo Cloud, Trusted Contacts and future features

In short: Dashivo Cloud is an optional monthly or yearly storage add-on for Personal Accounts. Your clips are encrypted on your phone before they upload, and only you can view them. With Standard protection (the default) we keep a locked copy of your key so you can open them after signing in; with Maximum privacy we keep none, so we can't recover them for you. Our staff never view your footage. The "If I'm arrested" release and its alerts may not be delivered, so don't rely on them alone.

20.1 Availability. Dashivo Cloud is an optional storage add-on for Personal Accounts, sold where Section 27.2 says. The App records without it. We may change its features as Section 27.6 describes.

20.2 What the add-on includes. Dashivo Cloud is encrypted storage on our servers for event clips, in the amount you choose: 100 GB steps, up to 1 TB. Each storage pool belongs to one account and covers up to 4 devices, each a phone or a tablet, at any storage amount; our server counts the devices that use it. For more than 4 devices, contact us about Dashivo Pro. It also includes instant upload of police-stop and accident footage (without Dashivo Cloud, those clips stay on your phone), your clips and live view for your Trusted Contacts with the "If I'm arrested" release, live streaming during a police stop (Sections 20.12 and 20.14), and archiving clips to your own Google Drive or, on iPhone, your own iCloud Drive (Section 20.16). "Event clips" means clips around impacts, police stops and Parked Guard alerts, and clips you choose to upload. Storage is capped at the amount you chose: when it is full, the oldest everyday clips in it are replaced by new uploads (police stop, accident, impact, SOS and locked clips are never replaced this way), and you are never charged for going over. For each device you can choose what it uploads (everything, police stops and accidents only, or nothing) and a space limit that comes out of your storage; together the limits can't exceed it. A device at its limit replaces only its own oldest everyday clips; its police stop, accident and locked clips are never replaced and still upload while your storage has room. A device set to upload nothing keeps recording and keeps what it already stored. Clips you delete go to Recently deleted for 30 days and don't count against your storage (Section 20.15). If a payment is on hold or your subscription ends, what happens to your clips (uploads pause, then 30 days read-only to download, then deletion) is set out in Privacy Policy Section 2.2. Copies you archive to your own Google Drive or iCloud Drive are raw video and audio only, without a route trace; Google's or Apple's terms govern that storage, and those copies are not in Cloud Storage (Section 20.16). Prices and billing are in Section 27.

20.3 Encryption and staff access. Footage you upload to Dashivo Cloud is encrypted on your phone before it leaves it and is stored encrypted. Dashivo Cloud sets itself up on your phones once you have a plan. Only you can view your footage. Standard protection (the default). Angry Owl Labs also keeps a copy of your account's key, locked with a key held only by our customer service systems, so that you can open your footage on dashivo.app after you sign in (and confirm it's you if you signed in more than 12 hours earlier), and so that a new phone signed in to your account receives your keys without another phone's approval. Each use of that copy is recorded and shown to you on your account's Security page. Maximum privacy (optional, in the App). We keep no copy. Only keys you hold can open your footage: your phones, browsers you approve from one of your phones, your Recovery Key (shown in the App as your "backup key"), the copy your phones keep in your iCloud Keychain (iPhone, if you leave that on) or Google Block Store (Android, only when Google reports it is end-to-end encrypted) and Trusted Contacts you confirm. Another phone is added by itself from that copy, or when one of your phones approves it with a 12-digit code, or with your Recovery Key. Turning Maximum privacy on creates a new Recovery Key and new account keys; turning it off lets us keep a copy again. In both modes Dashivo staff have no tool to open your key and never view, play or listen to your footage. Our servers see only service information such as sizes, upload times, the hour a clip was recorded and which phone uploaded it. Privacy Policy Section 2.2 describes this in full, and Section 22 what we can produce in response to legal process.

20.4 Keys and recovery. With Maximum privacy only you hold the keys: if you lose every phone, have no copy in iCloud Keychain or Google Block Store and never saved your Recovery Key, no one, including Angry Owl Labs, can decrypt your Cloud footage, and we cannot recover it for you. With Standard protection, signing in to your account on a new phone restores access, so protect your account with two-step verification or a passkey. Your Recovery Key is kept on your phones, in that iCloud Keychain or Google Block Store copy, and on our servers only locked under your account's key. Saving your own copy is optional with Standard protection and part of turning on Maximum privacy; with Maximum privacy the App reminds you until you mark it saved, we send you one email about it that never contains the key, and "Email it to myself" sends it from your own phone's mail app, never through our servers. When you remove a phone, your phones create a new Recovery Key and the old one stops working; save the new one, keep it safe and don't share it. To the fullest extent permitted by law, we are not liable for footage that cannot be decrypted because keys you held were lost, deleted or compromised.

20.5 No guarantee of upload, storage or delivery. Uploads depend on your phone, its battery and temperature, your mobile data connection and coverage, operating-system limits, and our service and providers. We do not guarantee that any footage, including police-stop footage, will be uploaded, stored, kept for any period, shared or delivered. Mobile data charges from your carrier are your responsibility. Section 17 applies to Dashivo Cloud.

20.6 Instant police-stop upload (Dashivo Cloud). When it is enabled, Dashivo tries to upload encrypted footage of a police stop as soon as you start a stop with the POLICE button. It may not succeed — for example, if there is no signal, or a phone is switched off, damaged or seized.

20.7 Trusted Contacts (Dashivo Cloud). You may name Trusted Contacts — for example, an attorney, a family member or a friend — to see your Dashivo Cloud footage and related information and to receive the Arrest Release (Section 20.8). Your clips and live view reach your Trusted Contacts only while you have an active Dashivo Cloud plan; without it, the contacts you chose still get your police stop alerts (Section 20.8), without a live link.

• How someone becomes a contact. You invite them by email from the App or your account portal. We email them an invitation, which works for 14 days. To accept, they sign in to, or create, their own Dashivo account with the invited email address and confirm their name and phone number. Their browser then makes their own key; you approve it on your phone, where you can compare a safety code with them.
• Who they are. When you invite a contact, you say who they are to you: family, lawyer, friend or other. This only suggests a level of access; you choose the level yourself, and you can change who they are later.
• What they can see. Once you approve, a contact can see day to day what the level of access you chose for that contact allows:
  • Everything you share: all your Cloud clips (which they can download), events, Driver Scores and Miles, and the Arrest Release with its alerts, the stop's location and live view (Sections 20.8 and 20.14).
  • Police stops and accidents only: only the clips Dashivo keeps from a police stop, accident, impact or SOS (which they can download), and the Arrest Release with its alerts, the stop's location and live view. Nothing else: no everyday clips, events, Driver Scores or Miles.
  • Custom: you choose each item yourself: your Cloud clips (all of them, or only police stop and accident clips) and whether they can download them, events, Driver Scores and Miles, for all your cars or only the ones you pick, and whether they receive the Arrest Release.
• After a stop, and changes. When you check in and end a police stop, the contacts who receive your Arrest Release are told that you're OK, with a link that opens only that stop's clips. You can change a contact's level or remove a contact at any time; removing a contact ends their access at once.
• Encryption. Your Cloud footage is encrypted on your phone. Approving a contact wraps your account's footage keys for that contact's own key, so only their browser or App can open what you share. Angry Owl Labs never holds your contacts' keys, and with Maximum privacy holds none of yours either. A contact who can play a clip can keep a copy, even if downloads are off.
• Former Viewers. People who were Viewers on your shared account became Trusted Contacts with similar access (clips, events, Driver Scores and Miles); they need to make their key before they can open footage.

You agree that:

• (a) you will name only people who have agreed to be your Trusted Contact and to see or receive footage and location information from you, and you have the right to give us their names and contact details. A contact may need to accept the invitation and set up their key before seeing or receiving anything;
• (b) you will keep their details current and remove anyone who no longer agrees;
• (c) a Trusted Contact is not Angry Owl Labs' agent. What a Trusted Contact does with footage is between you and them. If a Trusted Contact is your lawyer, your relationship with them is governed by your arrangement with them, and Angry Owl Labs is not a party to it; and
• (d) sending footage to anyone can disclose recordings of other people. You remain responsible under Sections 9 and 11 — for example, some laws prohibit disclosing a conversation that was recorded unlawfully.

20.8 "If I'm arrested" release (Dashivo Cloud). If you turn on the "If I'm arrested" release (the "Arrest Release", formerly called "If I'm detained") and choose a check-in time (15 minutes to 8 hours), starting a police stop in the App starts a timer. Checking in ("I'm OK") stops it. If you do not check in within the time you chose, or if you tap "Send now", Dashivo is designed to send that stop to the Trusted Contacts you chose for it: an email and a notification with a link to the stop's kept clips (police stop, accident and locked clips from the stop's start, including clips that upload later) and the stop's location, sealed on your phone for each contact so that we cannot read it. The link works for 7 days. The release can be sent up to about 10 minutes after the check-in time.

• Your App PIN during a stop. During a police stop and for 30 minutes after it ends, checking in, ending the stop, sending or turning off the Arrest Release, removing a Trusted Contact or changing what a contact receives needs your App PIN, not Face ID, a fingerprint or your phone's passcode. On the web, it needs a code we email you. A wrong PIN makes you wait before you try again, never more than 30 seconds during this time.
• Alerts. Unless you turn it off, "Alert my contacts as soon as I press POLICE" (on by default) tells the Trusted Contacts you chose for the release that a stop has started, with its location sealed on your phone for them, and tells them when you check in. During a stop, your phone reports to us about once a minute. If it stops reporting for 5 minutes, we tell those contacts once that your phone went silent.
• Emergency PIN. You may set an optional emergency PIN. It works like your App PIN: what you enter it for really happens, and the App shows it as it is. It also sends the Arrest Release to your chosen Trusted Contacts at once, with a note that you entered your emergency PIN, and we send an email saying it was used to your account's email address. The App does not show that the alert was sent. Anyone who can read that email account may see the email.
• If the App closes. If the App is closed or crashes during a stop, it is designed to carry the stop on when it opens again and to tell us when the stop really started, so the check-in time counts from when you pressed POLICE.

You understand and agree that:

• (a) the release and its alerts may not be delivered, or may be delivered late or incompletely — for example, if footage was never uploaded, your phone had no signal or power, your battery ran out, a Trusted Contact's details are wrong, a message is filtered as spam, a contact has not set up a way to open packages, or our service or providers fail;
• (b) the release and its alerts may be sent when you did not intend them — for example, if you forget to check in or cannot reach your phone, if you enter your emergency PIN by mistake, or if your phone goes silent only because it lost signal or power or was switched off. You are responsible for the check-in time you choose, for checking in, for keeping your App PIN and emergency PIN to yourself, and for remembering them;
• (c) it does not contact police, emergency services, a court, a bail service or a lawyer on your behalf (other than a lawyer you named as a Trusted Contact), and it does not create any legal right or protection or any attorney-client relationship;
• (d) you should not rely on it as your only way to get help or to preserve evidence; and
• (e) to the fullest extent permitted by law, Angry Owl Labs is not liable for any failure, delay or unintended delivery of an Arrest Release or any of its alerts, except to the extent caused by our gross negligence or willful misconduct.

20.9 Sharing footage. When you share footage through Dashivo, it is sent encrypted to the recipient you choose. You are responsible for choosing recipients, for what you share (Sections 9 and 11) and for the recipient's contact details. Once a recipient opens footage, we cannot control what they do with it.

20.10 Community Reports. Reports are shared with other users only if you opt in (Section 13).

20.11 When your subscription ends. If your subscription ends or you cancel, Cloud features, including uploads, live streaming and archiving to your own Google Drive or iCloud Drive, stop at the end of your last paid period (a live stream already running during a police stop is not cut off and runs until the stop ends), and your encrypted Cloud data, including clips in Recently deleted, is deleted 30 days later (Privacy Policy Section 2.2). Save anything you want to keep before then.

20.12 Live streaming to YouTube (Dashivo Cloud). Live streaming during a police stop, Dashivo live (Section 20.14) and YouTube alike, is part of Dashivo Cloud and needs an active plan. Only one live stream runs in a stop: in Settings › Live stream you choose Dashivo live (the default) or YouTube. You can connect your own YouTube account there; if you choose YouTube, starting a police stop streams your camera and, if the recording has sound, your microphone from your phone straight to your channel. If the YouTube stream doesn't start, or stops for about a minute, Dashivo live takes over for the rest of the stop. Without an active plan, a police stop starts no stream and your phone records as usual. If your plan ends while a stream is running, that stream is not cut off; it runs until the stop ends. You understand and agree that:

• (a) the stream is published under your own account and the platform's terms. By using it with YouTube, you agree to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms), and Google's Privacy Policy (https://policies.google.com/privacy) applies to YouTube's handling of your data. YouTube may limit, end or remove a stream or your account;
• (b) you are solely responsible for the stream, its content and who can see it. A stream is Unlisted unless you choose Private (Dashivo does not offer Public streams), and anyone with the link of an Unlisted stream can watch it. Section 9 applies, together with the laws on broadcasting other people (such as police officers, passengers and bystanders) and on interfering with a police officer. These differ by state and country, and streaming may not be allowed where you are even if recording is;
• (c) a live stream depends on your phone's connection, your data plan (streaming uses a lot of mobile data) and the platform, and may be delayed, interrupted, of low quality or not start at all. Your phone's own recording continues either way, so don't rely on the stream;
• (d) some states prohibit a driver from live-streaming while driving (for example, Minn. Stat. § 169.475, subd. 3(b)), so never start, watch or manage a stream while driving;
• (e) Dashivo does not keep a copy of the stream, does not watch or monitor streams, and does not contact anyone because of a stream. What stays on YouTube is between you and YouTube; if you turn off "Keep the recording on YouTube", we delete the YouTube video we created for that stop when the stop ends; and
• (f) you can disconnect at any time in Settings › Live stream, which removes Dashivo's access at Google; deleting your Dashivo account does the same. You can also remove Dashivo's access in your Google account (https://myaccount.google.com/permissions). How we handle the connection is in Privacy Policy Section 3.6.

20.13 Beta and early-access features. Features marked "beta," "preview," "early access," "coming later" or similar are experimental, may change or be withdrawn, and are provided "as is" without any commitment that they will become generally available.

20.14 Live view for your Trusted Contacts (Dashivo Cloud). With an active Dashivo Cloud plan, if "Share live with Trusted Contacts during a police stop" is on (it is on by default once a Trusted Contact receives your Arrest Release) and Dashivo live is your live stream (or takes over from YouTube, Section 20.12), starting a police stop sends a smaller live copy of your camera, and your microphone if the stop records sound, to the Trusted Contacts who receive your Arrest Release. The same live view starts after a possible accident that the App detects, when you confirm the accident or call your emergency number from the App's question, or after 60 seconds without an answer; it does not start if you answer that you're OK first. Your contacts are alerted with the private link and the approximate place, and are told when you tap I'm OK. While a live view runs, your phone's position is shown to the contacts watching it. Each contact gets a private link for that stop only; if YouTube is your live stream, the same link points them to your YouTube stream while it is live (unless it is Private), and never to anything else in your YouTube account. It opens in the Dashivo App, for a contact who has it, or in a browser without an account, while the live view runs and for 15 minutes after it ends; removing a contact or switching off their Arrest Release ends their link at once. Anyone a contact forwards the link to can watch as that contact. Live view runs through Cloudflare and is not end-to-end encrypted there, and it is never recorded (Privacy Policy Section 3.6). Live view may be delayed, interrupted or not start, and Section 20.8(a) to (e) apply to it as they do to the alerts. Your phone's own recording is not affected.

• Calls after a possible accident. While an accident's live view runs, a contact watching it can call you in the App, audio only. Your phone rings as a call; while you are on it your recording continues without sound, and the call is never recorded. There are no calls during a police stop, so the stop's recording keeps its sound. A call may not connect, and Section 20.8(a) to (e) apply to it as they do to the alerts.

20.15 Deleting Cloud clips, and Recently deleted. You can delete clips from Dashivo Cloud yourself. A clip you delete is not deleted at once:

• (a) Recently deleted. A deleted clip disappears from your clip lists and goes to Recently deleted for 30 days. While it is there, it doesn't count against your storage, and you can Restore it, Delete now, or Empty Recently deleted. When an upload needs room, the oldest clips in Recently deleted are deleted for good first, so a clip may be removed sooner than 30 days. After 30 days, or when you choose Delete now or Empty, a clip is deleted for good and cannot be recovered, by you or by us.
• (b) Protected footage is deleted only on the web. Police stop, accident, impact, SOS and locked clips, and clips that are part of an evidence item ("protected footage"), can be deleted only on the web, at dashivo.app (pro.dashivo.app for Dashivo Pro), and only after you confirm it's you (Section 5.4) and type DELETE. Deleting protected footage for good from Recently deleted needs the same steps. The App does not delete police stop or locked clips from Dashivo Cloud; it points you to the web. Everyday clips can also be deleted in the App.
• (c) Not during a police stop. Protected footage cannot be deleted, or deleted for good, while a police stop is running or during the 30 minutes after it ends.
• (d) Legal holds. Nothing under a legal hold or a preservation request (Section 22.5) is deleted, from your clips or from Recently deleted, until the hold or preservation ends.
• (e) Who can delete. For a Personal Account, the account holder and the account's Admins; never our staff, including during support access (Section 25). For Dashivo Pro, see Section 21(f).
• (f) Your responsibility. Deleting footage may harm your legal position or break a duty to preserve evidence (Section 10.5). You are responsible for what you delete.

20.16 Archive to your own Google Drive or iCloud Drive (Dashivo Cloud). With an active Dashivo Cloud plan, your phones can copy the clips you choose (police stops, accidents, locked clips, Parked Guard clips, or all clips) into your own storage: Google Drive, on Android and iPhone, after you connect your own Google account; and, on iPhone, iCloud Drive, using the Apple Account signed in on that iPhone. Without an active plan, archiving stops and your choices are kept. You understand and agree that:

• (a) the copies go straight from your phone to Google or Apple, into a folder named Dashivo, and are held in your own account under Google's or Apple's terms and privacy policies. Dashivo has no storage of its own there, and storage space, limits and charges at Google or Apple are between you and them;
• (b) archived copies are the clips' video and audio files only, without a route trace, and are ordinary playable files that are not protected by Dashivo's end-to-end encryption. Once a copy is in your Google Drive or iCloud Drive, its confidentiality depends only on the security of that account and on Google's or Apple's protections: anyone who can access that account, or any device or app you have given access to it, may be able to open, copy, share or delete it, and Google or Apple may process it under their own terms. You choose whether to turn archiving on (it is off until you do), you accept these risks if you do, and keeping that account secure (we recommend a strong, unique password and two-step verification) is your responsibility. To the fullest extent permitted by law, Dashivo is not responsible for any access to, disclosure, loss or deletion of archived copies that happens in or through your Google or Apple account;
• (c) for Google Drive, Dashivo asks Google only for access to the files Dashivo creates and for your Google account's email address, and keeps that access encrypted on our servers. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements (Privacy Policy Section 3.10(e)). You can disconnect at any time in the App or on dashivo.app, which removes Dashivo's access at Google; deleting your Dashivo account does the same. How we handle the connection is in Privacy Policy Section 3.10;
• (d) archived copies are not in Dashivo Cloud, and we cannot see, recover or delete them. The only files Dashivo removes from your Google Drive or iCloud Drive are files Dashivo put there itself, and only if you choose to delete them after 30, 90 or 365 days. Disconnecting, ending your plan or deleting your Dashivo account does not delete them; and
• (e) archiving depends on your phone, its connection (Wi-Fi only unless you allow mobile data), its storage and your Google or Apple account, and may be delayed or fail; it does not run during a police stop's recording. Section 17 and Section 20.5 apply to it.

20.17 Shared links. You can create a private link to clips in your Dashivo Cloud and send it to anyone, including people without a Dashivo account. Anyone who has the link can watch those clips, and download them if you allowed it, until the link expires (after 1, 7 or 30 days, as you choose) or you revoke it under Shared › Shared links. Only the clips you chose are included; the location is included only if you chose it. You are responsible for whom you send a link to and for having the right to share what it shows (for example, the people recorded in it). A link can't be taken back once someone has watched or downloaded the clips. The key is part of the link and is never sent to us, so we can't recover a lost link or tell you who has it. Deleting a clip, or Cloud replacing it to make room, removes it from every link. Anyone with a link can report it to us with Report this link on its page, or by email to [email protected]. We can't watch the clips (the key is only in the link), so we act on what the report describes: we may turn off a link that appears to break the law or these Terms, and suspend or close the account that shared it (Section 30.3).

21. Dashivo Pro (company accounts)

In short: Dashivo Pro lets a Company run a fleet: teams, messages, calls, push-to-talk, dispatch, routes, navigation and Driver location on shift. The Company controls its account and its Drivers' data, decides how Dashivo Pro is used, and must give its Drivers any notice the law requires. Messages are end-to-end encrypted unless the Company turns that off. Opening the App never records, and off shift, location is shared only while the Driver records. Dashivo Pro is not an emergency or safety system.

(a) Who the customer is. A Dashivo Pro account is opened for a Company by Dashivo; there is no online signup, store or checkout for Dashivo Pro. The person the Company names as its Owner accepts these Terms for the Company and confirms they have authority to do so. The Company is responsible for everyone it invites (Admins, Dispatchers, Drivers and Viewers) and for all activity in its account. Members who join a Company's account also accept these Terms for their own use of the App. Dashivo Pro prices and billing are set out in Sections 21(j) and 21(l), in the Company's order, or in a separate written agreement.

(b) The Company controls its Members' data. For the personal information of its Members that Dashivo Pro handles (such as messages, routes, Shifts, locations, driving paths, Driver Scores, evidence clips and activity records), the Company is the controller (the "business" under California law), and Angry Owl Labs processes that information on the Company's behalf and under its instructions, as its service provider or processor, as described in Section 3.8 of the Privacy Policy. As between the Company and its Members, the Company owns and controls its Dashivo Pro data. We pass on to the Company any privacy request we receive about Company data and help it respond.

(c) The Company's responsibilities to its Drivers and other Members. The Company decides how Dashivo Pro is used with its workers and is responsible, as their employer or principal, for complying with the laws that apply to that use — including employee-monitoring and electronic-monitoring notice laws, location-tracking, wiretap and recording, labor and employment, privacy and data-protection laws. In particular, the Company must:

• before it uses Dashivo Pro with a Driver, tell the Driver in writing (in addition to the notices the App shows) what the Company collects and why — including location sharing on Shift and while recording off Shift (with faster updates while a Driver is followed on the map), driving paths (on unless turned off), automatic recording (if turned on), everyday driving uploads (on unless turned off) and automatic evidence uploads (if turned on), who can see each of them (including Viewers, who see locations and driving paths), Driver Score reporting, phone status and battery alerts, and Company Oversight (if turned on) — and obtain any acknowledgement or consent the law requires;
• use Dashivo Pro only for legitimate business purposes and only for work; never ask or require a Driver to keep Dashivo Pro recording or sharing location off Shift, or use it to track anyone outside work;
• not use Dashivo Pro to discriminate or retaliate against anyone, including for exercising privacy rights;
• respond to its Members' privacy requests about Company data, and honor the retention settings it chooses; and
• keep the Owner and Admin roles limited to people who need them.

(d) Shifts, location and recording. Dashivo Pro is designed so that work data is collected only on Shift, and off Shift only while the Driver records:

• Location on Shift. Sharing a Driver's location is part of being on Shift: it starts when the Shift starts and stops when it ends. While on Shift and the App is running, the Driver's latest position (with the direction of travel, or the phone's compass direction while stopped) is shared with the Company's Owner, Admins, Dispatchers and Viewers, and live arrival times and a small phone status reading (such as battery level) with its Owner, Admins and Dispatchers. Updates come about every 1–2 seconds while an Owner, Admin or Dispatcher is following the Driver on the map. Apart from driving paths, only the latest position is kept, and it is deleted when the Shift ends. Off Shift, location is shared only while the Driver records with the App, and the last position is deleted when the recording stops (Privacy Policy, Section 3.8(d)).
• Driving paths (on unless the Company turns them off). "Keep driving paths" is on by default with a 30-day period; the Company may choose 7, 30, 90 or 365 days or turn it off. While it is on, Dashivo Pro keeps the path each Driver drives on Shift and while recording off Shift. Each Driver agrees to it in the sign-in step where they accept these Terms and the Privacy Policy; there is no separate notice. Trips are deleted automatically after the period.
• Traffic. While Drivers are on Shift, their speeds are turned into average speeds for stretches of road, shown only to their own Company and kept for 15 minutes, with no name, Driver ID, position or route kept.
• Battery alerts. The Company's Owner, Admins and Dispatchers can be alerted when a Driver's phone battery runs low on Shift.
• Live view during a police stop. When a Driver starts a police stop in the Dashivo Pro App, a smaller live copy of the stop's camera (and its microphone, if the stop records sound) goes to the Company's dispatch console, where its Owner, Admins and Dispatchers can watch while the stop lasts; Viewers and Dashivo staff cannot. It runs through Cloudflare, is not end-to-end encrypted there and is never recorded (Privacy Policy Section 3.8(g)). The Company must tell its Drivers about it, as for other recording (Section 21(c)).
• Recording. Opening the App, including from a notification, never starts the camera, the microphone or a driving path. Recording starts only when the Driver taps Start or starts a police stop, or — only while on Shift and only if the Company turns on "Auto-start recording when driving" — when the phone detects driving. Parked mode pauses recording after the vehicle has been still for the Company's chosen interval; it is not a guarantee that any event is captured (Section 17).

(e) Messages, End-to-End Encryption and Company Oversight.

• End-to-end encrypted by default. "End-to-end encrypted messages" is on by default; the Company's Owner or an Admin may turn it off. While it is on, new text, photos, videos and voice messages in direct, team and company chats are encrypted on the sender's device and can be decrypted only on the recipients' phones and the browsers they have verified. Angry Owl Labs holds no key and cannot read, recover, export or produce the content of End-to-End Encrypted Messages — not for the Company, not for support and not in response to legal process (Section 22). A person who loses all their devices and their backup key loses access to their encrypted history permanently.
• When it is off. If the Company turns it off, new messages are protected in transit and stored on our servers, but they are not end-to-end encrypted: people with access to the channel under the Company's roles can read them, and we can be required to produce them under a valid search warrant (Section 22). Our staff still never read them.
• Company Oversight. The Owner may turn on "Company can read work messages." While it is on, Members' devices also encrypt new work messages — including direct messages between Members and chats the managers are not in — to the devices of the Company's Owner and Admins (and Dispatchers, if the Owner includes them). It is not retroactive. Every Member sees "Your company can read work messages." while it is on, and each time a manager opens a conversation they are not part of, the Company's audit log records it. The Company must use Company Oversight only for legitimate work purposes and as the law allows, and is responsible for any notice or consent the law requires.
• The Company's records obligations. The Company is responsible for deciding whether end-to-end encryption suits its record-keeping, retention, supervision, eDiscovery and other legal obligations. A Company that must keep or produce message content should leave it off, or use Company Oversight under its own policies.
• What is not end-to-end encrypted. Dispatch information, routes, stop progress, locations, journey events and automatic Dashivo notices, because the Company's dispatch tools must read them.
• Attachments. Voice messages and photo and video attachments are kept until the Company's cloud storage is full; then the oldest are deleted automatically to make room (clips linked to a police stop, accident, impact or SOS excepted), and the Owner and Admins may delete them sooner. Save anything you need to keep. Do not send anything you are not allowed to share, and follow Sections 9 and 11 when you send recordings of other people.
• No promise of perfect security. End-to-end encryption reduces risk but does not remove it: it does not protect messages on a device someone else can unlock, and we do not promise it can never be defeated.

(f) Footage in Cloud Storage. A Driver's recordings stay on their phone, except photos and videos they choose to send in a message; everyday driving clips, which upload to the Company's Cloud Storage unless the Company turns that off (on Wi-Fi only by default; the Owner and Admins can change this for the Company, a Driver or a device); and, if the Company's driver policy turns on "Upload evidence clips automatically," the short clips the App saves around a police stop or an impact, which upload as locked evidence. Footage may use up to 95% of the Company's storage pool and the last 5% is kept for chat files; when it is full, the oldest everyday clips (and, when the whole pool is full, the oldest chat files first) are replaced, as described in Section 21(j) and Section 3.8(g) of the Privacy Policy. Footage in Cloud Storage is encrypted at rest with keys that Angry Owl Labs and its storage provider manage — not end-to-end encrypted — so we can be required by valid legal process to produce it (Section 22). Our staff never view, play or listen to it; our tools show them only counts, sizes, dates and integrity hashes. Evidence clips are kept until the Company deletes them and count toward its storage pool, so keeping enough room is the Company's responsibility. Only the Company's Owners and Admins can delete clips from Cloud Storage; drivers and dispatchers cannot. Police stop, accident, impact, SOS, locked and evidence clips can be deleted only on the web at pro.dashivo.app, after confirming it's you and typing DELETE, and never during a police stop or the 30 minutes after it; the Dashivo Pro App does not delete police stop or locked clips from Cloud Storage. Clips deleted from the Company's cloud clips go to Recently deleted for 30 days, as Section 20.15 describes, and every deletion, restore and permanent deletion is recorded in the Company's audit log; everyday clips are kept until the pool is full or for the period the Company chooses; and evidence clips may be copied to storage the Company connects itself (Privacy Policy, Section 8).

(g) Driving safety. Sections 7 and 17, including Sections 7.13 to 7.15, and Section 16 apply fully to Dashivo Pro. The Company must not require, instruct or encourage any Driver to read, type, look at, handle or respond to Dashivo Pro while driving in any way that is unlawful or unsafe, must set its driver policy, message expectations and dispatch practices accordingly, and is responsible, as between the Company and Angry Owl Labs, for its own policies and instructions to its Drivers. Never read, type, record a voice message or look at dispatch information while driving unless the law clearly allows it and it is safe. Push-to-talk messages may play automatically if the Company's policy allows; set the volume and settings before you drive. Non-urgent calls do not ring while the Driver is moving. Dashivo Pro messaging and calling are not emergency services — in an emergency, call 911.

(h) No guarantee of delivery. Messages, calls, notifications, dispatches and location updates depend on phones, networks, Apple, Google and our service, and may be delayed or not delivered. Do not rely on Dashivo Pro as the only way to communicate urgent or safety-critical information.

(i) When a Member leaves or the Company closes. When a Member leaves, the Company keeps its records under its own policies. To close the Company's account, its Owner asks Dashivo (for example, with "Request a change" on the billing page). Dashivo then starts the closure: for 30 days the account is read-only, the Owner can download the Company's data, and the Company can ask us to keep the account; after that we delete its Dashivo Pro data as described in the Privacy Policy and email its Owners. Members' own sign-ins are not deleted with the Company. Support access for a Company account is controlled by its Owner (Section 25.6).

(j) Fees, devices and trials. Dashivo Pro is billed per device: each phone or tablet that a Member of the Company has signed in on (after signing up and signing in at least once) is one billable device, at the price in the Company's order (currently US $20 per device per month, or US $200 per device per year). Every Dashivo Pro feature is included, including dispatch, maps, messaging and calling. Each billable device also includes 200 GB of Cloud Storage, and all of a Company's storage is one shared pool: 200 GB for each billable device plus any extra storage the Company buys. Extra Cloud Storage is sold in 100 GB blocks (currently US $4.99 per 100 GB per month, or US $49.99 per 100 GB per year) and is added to the same pool. The pool is capped: footage may use up to 95% of it and the last 5% is kept for chat photos, videos and voice messages; when footage reaches its share, the oldest standard clips are replaced, and when the whole pool is full, the oldest chat file is replaced first; police-stop, accident, impact, SOS and locked clips are never replaced. When billable devices are added or removed, the pool grows or shrinks at the next billing change; if a smaller pool holds more than fits, nothing is deleted at once: uploads of standard clips pause for 14 days and the oldest standard clips are then replaced until the pool fits. We do not sell Black Box hardware. Free trials are offered only when we issue them to a Company directly. Changes to the Company's billing plan (monthly or yearly), its subscribed devices and its extra storage blocks are made by Dashivo at the Company's request (for example, with "Request a change" on the billing page); devices are also added when Members sign in on them, as Section 21(k) describes. Custom integrations (for example importing deliveries, routes or customer lists from another system) are quoted separately based on scope.

(k) One sign-in per device; device changes. Each Member's sign-in may be active only on the devices the Company has approved for that Member. When a Member signs in on a device that is not yet on the account, it is added automatically as a billable device (and paid for as Section 21(l) describes) and the Company's Owner and Admins are notified; they can remove it. If the new device replaces the Member's previous device (for example a lost or new phone), the seat may be moved instead, up to 2 times per seat in any 12-month period; if the previous device is used again within 7 days, or the limit has been reached, the new device is treated as an added device and billed. A device the Company marks as a shared vehicle device may be used by several Members, one at a time, each signing in with their own sign-in; it is billed as one device. Sharing one sign-in across several people, or using one sign-in on more devices than approved, is not allowed.

(l) Prepaid billing, credits and payment terms.

• Prepaid by card. Unless we have agreed to invoice terms for the Company (below), Dashivo Pro is prepaid by credit or debit card: the Company must keep a card on file, and its devices and extra storage blocks are charged to that card in advance for each billing period. When a device or storage block is added during a billing period, the card is charged at once for the rest of that period, prorated. A device becomes active only after that payment succeeds; if the payment is declined or cannot be completed, the device waits, and the Company's Owner and billing Admins are told, until it is paid.
• Removals. When a device or storage block is removed, the unused part of the current billing period is credited, prorated, on the Company's next invoice.
• Invoice terms (Net 15 or Net 30). Payment by invoice, due 15 or 30 days after the invoice date, is available only if we agree and set it for the Company. On invoice terms, no card is needed, and a device or storage block added during a billing period is invoiced at once, prorated, and a device is active at once.
• Unpaid invoices. While any Dashivo Pro invoice is past due, the Company cannot add devices until it is paid, and Section 30.5(a) applies.

(m) Zero tolerance for tampering. The Company and its Members must not: use emulators, modified, rooted or jailbroken builds to access Dashivo Pro; copy, share or replay sign-in tokens or session credentials; bypass device approval, integrity checks or usage limits; scrape or bulk-extract the service other than through features or APIs we provide; or upload footage that was not recorded by the Dashivo^™ App (footage is checked against the recording identifier and fingerprint the App creates when it records). We use Apple's and Google's device-integrity checks and other signals to detect this. Any violation is grounds for immediate suspension or termination without refund, in addition to any other rights we have.

22. Law enforcement, legal requests and staff access

In short: your footage is private. Your messages are end-to-end encrypted. Dashivo staff never see or hear your recordings, and no one at Dashivo can read your messages. We give content only to a valid search warrant, never in a civil case; we can't decrypt end-to-end encrypted messages; and footage that stays on your devices isn't ours to give. We tell you about requests unless the law or a court stops us.

22.1 Our privacy commitment. Your footage is private. Your messages are end-to-end encrypted. Dashivo staff never see or hear your recordings, and no one at Dashivo can read your messages. The end-to-end part applies to Dashivo Pro messages while the Company has End-to-End Encrypted Messages on, which is the default. If a Company turns it off, its messages are not end-to-end encrypted, but Dashivo staff still never read them, and they are disclosed only as this Section 22 describes.

22.2 What we hold.

• Footage only on Your Devices (your phone, drive or Black Box) is not in our possession. We can't provide it.
• Dashivo Cloud Footage (Personal Accounts) is encrypted on your phone. With Maximum privacy we hold no key, so we can provide only the encrypted files, which we cannot open, and the service information described in Privacy Policy Section 2.2. With Standard protection we hold a locked copy of your account's key and would use it only as this Section and Privacy Policy Section 7 allow (a valid search warrant), telling you unless the law or a court stops us.
• Live view and live streaming are never recorded or stored by us, so we cannot provide them. A stream on YouTube is held by YouTube under its terms.
• Footage in Dashivo Pro Cloud Storage (for example, Dashivo Pro evidence clips) is encrypted at rest with keys that we and our storage provider manage, so we can be required by valid legal process to produce it.
• End-to-End Encrypted Messages are encrypted on the sender's device. We have no key and no copy of one, so we can provide only the encrypted data and records about it (for example who sent it, to which chat, when, and its size). U.S. federal law does not require a provider to keep a way to decrypt them (47 U.S.C. § 1002(b)(3)). The Company may be able to read its own work messages through Company Oversight, if it turned that on.
• Messages sent while End-to-End Encrypted Messages was off are held in readable form and may be produced in response to a valid search warrant.
• Account and service records, such as your name, email address, sign-up date, Company membership, registered devices and sign-in and device logs, as described in the Privacy Policy.

22.3 Civil matters. We do not provide the Content of messages, Footage or audio in response to a civil subpoena or a discovery request; the federal Stored Communications Act (18 U.S.C. §§ 2701–2713) does not allow it. A party in a civil case must get content from you (or, for Dashivo Pro, from the Company); you can download your own Footage and messages from your account. We may provide basic subscriber records (such as your name, email address and sign-up date) in response to a valid subpoena, after notifying you, unless a court order prohibits notice. We may provide Content if you give us your written consent.

22.4 Government legal process. We disclose information to government authorities only as the Stored Communications Act and other Applicable Law require or permit:

• Content (messages, Footage in Cloud Storage, audio and driving paths): only with a valid search warrant (18 U.S.C. § 2703(a)–(b)).
• Other records (logs and metadata): only with a court order under 18 U.S.C. § 2703(d) or a warrant.
• Basic subscriber information and session logs: with a valid subpoena, court order or warrant (18 U.S.C. § 2703(c)(2)).
• California government entities must also meet the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.), which generally requires a warrant for electronic communication information and electronic device information other than subscriber information.

We review each request for validity, the issuing authority and scope, produce only what it specifically names (the accounts, the kinds of data and the dates), and push back on requests that are overbroad, defective or sent to the wrong provider. For Dashivo Pro, we may ask the requester to seek Company data from the Company where the law allows.

22.5 Preservation. On a valid preservation request under 18 U.S.C. § 2703(f), we preserve the data it names for 90 days, renewable once for another 90 days; holding it longer needs legal process. While data is preserved, our normal deletion schedules are paused for that data only. Preserving data does not mean we disclose it.

22.6 Emergencies. We may disclose information without legal process if we believe in good faith that an emergency involving danger of death or serious physical injury to any person requires disclosure without delay, as 18 U.S.C. § 2702(b)(8) and (c)(4) allow. We require a written explanation of the emergency.

22.7 How we handle a request. Our staff review the legal document itself. Two authorized staff members must approve every production, and every step is recorded in an append-only log. Retrieval, decryption where possible, packaging and delivery are done by automated backend systems. Our staff do not open, view, play or listen to the Content; they see only technical details such as file counts, sizes, dates and integrity checksums. Each package is encrypted, delivered to the requesting agency through a secure, invitation-only agency portal (or, as a fallback, as an encrypted file whose password is sent separately), and deleted from our servers within 7 days after it is prepared or when it is delivered.

22.8 Notice to you. We notify the account holder (for a Company, its Owner) of a request for their information before disclosing it, unless the law or a court order prohibits notice (for example, an order under 18 U.S.C. § 2705(b)), or it is an emergency. If a nondisclosure order ends, we notify you then. If we delayed notice because of an emergency, we notify you once it has passed, unless the law prohibits it. No notice is needed for a preservation request alone, because nothing is disclosed.

22.9 No account takeovers. Dashivo staff never sign in as you, change your account's email or owner, or transfer ownership of your account in order to reach your Content, including when an agency asks (Section 5.8).

22.10 Staff access. Dashivo staff cannot view your messages, Footage, audio or photos in any Dashivo tool, including support access (Section 25.6) and Black Box remote support (Section 25.14). Black Box remote support is never used for police or legal requests.

22.11 Transparency. We publish a transparency report every year, with the number of legal requests we received by type and how we responded.

22.12 Your own obligations. You may yourself receive legal process, a preservation demand or a court order — for example, to produce, preserve or decrypt Footage or messages. Those obligations are yours, and you should consult a lawyer. Dashivo is not designed to be used, and you must not use it, to destroy, alter or conceal evidence in violation of law.

22.13 How to send a request. Agencies and parties send legal process to [email protected] with the subject "Legal Process," from an official address, with the document attached. Verified agencies receive an invitation to our secure agency portal. See Section 7 of the Privacy Policy and our law enforcement guidelines.

23. Third-party services and terms

In short: Dashivo relies on services run by other companies and projects. Their terms apply to them, and we're not responsible for them.

23.1 Third-party services. Dashivo works with or relies on third-party products and services, including: Apple (App Store and in-app purchases, Sign in with Apple, Apple Push Notification service, App Attest and DeviceCheck, location and geocoding services, and Apple Maps for Dashivo Pro navigation on iPhone); Google (Google Play and purchase verification, Sign in with Google, Firebase Cloud Messaging, Play Integrity, location and geocoding services, and the Google Maps app if you use the hand-off); OpenStreetMap data; OpenFreeMap map tiles; Cloudflare, which carries and protects traffic to our servers and stores uploaded files (Cloudflare R2, in the United States); OpenAI, whose API runs the AI assistant in Dashivo Pro Support (Section 25.12) and Dash, the AI receptionist on our phone line (Section 25.13); Telnyx, which carries and records calls to our phone line (Section 25.13); Resend, which sends our emails; Stripe, for payments on dashivo.app and Dashivo Pro billing; TomTom traffic tiles, where we enable them; Mapbox maps on the account portal's Trips page, where enabled; Google Fonts and unpkg on our websites; U.S. government data services (NHTSA, EPA, EIA and NREL); navigation apps; YouTube (if you connect it for live streaming); Google Drive and iCloud Drive (if you archive clips to them); Cloudflare Realtime, which carries police-stop live view; your mobile carrier; and cloud backup services on your devices. Routing, address search, map tiles, text-to-speech, call relays and message delivery for Dashivo Pro run on software we operate ourselves, not through an outside mapping, speech or messaging company. See Sections 3.2, 6 and 17 of the Privacy Policy.

23.2 Their terms apply. Your use of third-party services is governed by their own terms and privacy policies. You must comply with any third-party agreement that applies when you use Dashivo — for example, your wireless carrier's terms and your navigation app's terms.

23.3 No responsibility for third parties. We do not control and are not responsible for third-party services, their availability, accuracy or content, or how they handle your information. A third-party service may change or stop working with Dashivo at any time.

24. Acceptable use

In short: use Dashivo lawfully and respectfully. Don't use it to spy on, stalk or harass anyone.

You agree not to use Dashivo to:

• (a) violate any law, including traffic, recording, privacy, voyeurism, stalking, harassment, trespass and data-protection laws;
• (b) track, monitor or record another person without their knowledge and consent, or without a legal right to do so — for example, by hiding a Black Box or phone in a vehicle that is not yours, or in a vehicle used by someone who has not agreed. Many states prohibit this — for example, California prohibits using an electronic tracking device to determine a person's location or movement unless the vehicle's registered owner, lessor or lessee has consented (Cal. Penal Code § 637.7), and Texas prohibits installing a tracking device on a vehicle owned or leased by another person (Tex. Penal Code § 16.06);
• (c) record anyone in a place where they have a reasonable expectation of privacy, or record intimate images;
• (d) harass, threaten, intimidate, stalk, dox, defame or discriminate against anyone, or share Footage to shame or expose people who are not relevant to a legitimate purpose;
• (e) interfere with police, emergency responders or anyone performing official duties;
• (f) make false Reports or evade law enforcement (see Section 13);
• (g) upload or send us malware, or attempt to gain unauthorized access to the Online Services, other users' accounts or other people's Black Boxes;
• (h) overload, disrupt or abuse the Online Services or third-party services Dashivo uses (such as public OpenStreetMap servers);
• (i) infringe anyone's intellectual property or other rights; or
• (j) help or encourage anyone else to do any of these things.

25. Support, bug reports, feedback and reviews

In short: you can send us bug reports and ideas, and you see the diagnostic details before they're sent. If you send us ideas, we may use them freely. We use AI for support alongside our staff: Dash, our AI receptionist, answers our phone line with general answers and takes messages for our staff, and Dashivo Pro customers in the USA can also get help in the app from our AI assistant and our staff. AI can make mistakes and does not give legal advice. Calls to our phone line may be recorded; Dashivo Pro Support calls are recorded only after you tap Start. We don't promise any response time. Our support staff can help set up your account, but they never see your messages or recordings, live screen sharing needs your permission each time, and you can turn support access off. Support can connect to your Black Box only when you approve it, each time, for up to 3 days, with a limited set of tools and never your Footage.

25.1 Bug reports and suggestions. The App lets you send bug reports and suggestions to [email protected] by email. It opens a draft in your own email app that includes the diagnostic information described in the Privacy Policy, so you can review, edit or delete it before you send it. Nothing is sent until you send it.

25.2 Don't include Footage of others unless needed. Do not attach Footage or personal information about other people to a support request unless it is necessary to resolve your issue.

25.3 Support. We provide support for Dashivo by email at [email protected], through the contact page at dashivo.app, through messages left on our phone line (Section 25.13), for Dashivo Pro customers in the USA also through Dashivo Pro Support (Section 25.12), or as required by law. We use AI for support alongside our staff: Dash, the AI receptionist on our phone line, and the AI assistant in Dashivo Pro Support. Email, contact-page messages and phone messages are read and answered by our support staff, and Dashivo Pro Support includes our staff. Our phone line offers only the limited help described in Section 25.13. We do not guarantee any response time or that we can fix any issue. If you choose to share your screen with us (for example over a video call), you control what is shown. Live co-browse in our portals is described in Section 25.9.

25.4 Feedback license. If you send us ideas, suggestions or other feedback about Dashivo ("Feedback"), you grant Angry Owl Labs a perpetual, irrevocable, worldwide, royalty-free, fully paid, sublicensable and transferable license to use, copy, modify and exploit the Feedback for any purpose, without obligation or compensation to you. You are not required to send Feedback. This license does not cover Footage or personal information in your message, which we handle as described in the Privacy Policy.

25.5 Review prompts. After you have used Dashivo for about 24 hours, the App may ask you to rate it in the App Store or Google Play, and only while you are parked. Rating is optional. We do not offer anything in exchange for a rating or review.

25.6 Support access. So we can help you, authorized Angry Owl Labs support staff may view your account portal (and, for Dashivo Pro, your Company's portal) and, with Admin View, configure or change settings on your behalf — for example, to set up devices, teams, routes, policies or preferences, or to fix a problem you reported. Support access may be used only to provide support, set up or maintain the Service, keep it secure, or comply with the law. Support access never reaches your Black Box; connecting to a Black Box is Black Box remote support, which always needs your approval (Section 25.14).

25.7 On by default; your control. When you accept a version of these Terms that includes this Section, you authorize support access, and Admin View is on by default. You can turn it off, or turn it back on for 24 hours, 7 days, 30 days or until you turn it off, at any time in Account › Security › Support access. Once you turn it off, it does not come back on by default. For a Company, only the Owner can turn it on or off, and the Owner's choice applies to the Company's portal and settings. Turning it off takes effect immediately and ends any support session in progress. Even when Admin View is off, a staff member may view your account read-only for up to 30 minutes at a time to answer a request, giving a reason that is recorded. If you turn support access off, we may be unable to help with some requests.

25.8 What staff can never do. Through support access, staff can never: see or change your password, two-step verification, passkeys or recovery codes; see payment card details or change billing; change your account email or ownership; delete or export your account; send messages, invitations or share links as you; open the end-to-end encryption or Company Oversight pages; or alter or delete Footage or evidence records. Staff never receive the text of your messages or your Footage, audio or photos: message text, previews and captions are replaced with "Hidden from Dashivo support," encrypted message data is removed, media files are never sent to staff, and message search is refused.

25.9 Live co-browse needs your permission each time. Staff can watch your screen in real time ("live co-browse") only after you approve a specific request or read them a one-time code, for at most 30 minutes, and you see a banner while it is active and can end it at any time. Sign-in, password, two-step, recovery, email, billing, checkout and account-deletion pages are never captured; form fields are masked in your browser; and message bubbles and previews, voice notes, photos, videos, clips and other media are blurred and emptied before anything is sent. The live view is a temporary capture used only during the session and deleted within 1 hour after it ends.

25.10 Transparency. Every support session is recorded in your account's security activity, showing when it happened, the support team member, the reason given, the pages viewed and a summary of any changes made. When a session ends, we also notify you and email you a summary.

25.11 Your responsibility for changes you request. If you ask us to make a change, you remain responsible for your use of the Service and for reviewing the result. Tell us promptly if a change made through support access was not what you wanted.

25.12 Dashivo Pro Support. Dashivo Pro customers in the USA can get help inside the Dashivo Pro App and the Dashivo Pro portal, by chat or voice with our AI assistant and with our support staff. Dashivo Pro Support has no phone number; calls take place in the App or the portal. Our public phone line (Section 25.13) is separate from Dashivo Pro Support: anyone, including a Dashivo Pro customer, can call it to ask general questions or leave a message, but Dash cannot see your Company's account and the line offers only the limited help described there.

• (a) The AI assistant can make mistakes. Its answers are generated automatically and may be incomplete, out of date or wrong. Check anything important, and ask for a person at any time (say or type "person"). The assistant does not give legal advice; do not rely on it for legal advice, including about recording laws (Section 9.7). Nothing the assistant says changes these Terms or your Company's agreement with us.
• (b) Recording. Support calls and chats are recorded and transcribed. A call is recorded only after you are told that it is recorded and you tap Start; if you do not agree, you can write to us instead. How recordings, transcripts and live help screen images are used and how long they are kept is described in Section 3.9 of the Privacy Policy.
• (c) Live help is view-only. If you share your screen with our staff during live help, they can only see it: they cannot tap, type or change anything on your device. Footage, camera views and messages are masked on your device before anything is sent, and you can stop sharing at any time. Section 25.8 still applies.
• (d) Not an emergency service. Dashivo Pro Support cannot contact 911 or any other emergency service. In an emergency, call your local emergency number (911 in the United States) yourself.

25.13 Our phone line and Dash, our AI receptionist. Dashivo has a phone line, +1 970 807 0980. Calls are answered by Dash, an AI receptionist, not a person. Dash runs on OpenAI's realtime voice model, and calls are carried by our phone provider, Telnyx.

• (a) What Dash can do. Dash answers general questions about Dashivo from our public FAQ and help articles on dashivo.app and from these Terms and the Privacy Policy, and can take a message for our team: your name, a number to reach you, what you need and which team it is for. A message becomes a support request that our support staff read. Dash cannot put you through to a person during the call.
• (b) What Dash cannot do. Dash cannot see, look up, confirm or change anything about any account, subscription, device, recording or payment, and cannot take payments, issue refunds or make changes for you. Never give Dash a password, a code, a card number or an ID number.
• (c) Dash can make mistakes. Its answers are generated automatically and may be incomplete, out of date or wrong. Check anything important on dashivo.app or with our staff. Dash does not give legal advice; do not rely on it for legal advice, including about recording laws (Section 9.7). Nothing Dash says changes these Terms, the Privacy Policy or any agreement with us; the published documents are what count. To reach a person, leave a message with Dash, email [email protected] or use the contact page.
• (d) Limits. To keep the line available, calls are limited: a call ends after about 8 minutes, each calling number gets a limited number of calls and minutes each day and each week, and calls from a withheld number are shorter and limited for all such callers together. When the line is busy or a limit is reached, Dash may only take a short message, or the call may not be answered. We may change these limits, or turn the line off, at any time.
• (e) No promised call-back or hours. Leaving a message does not guarantee a call back or any response time. Our staff may answer by phone, by email or in another way.
• (f) Recording. At the start of every call, Dash tells you that the call may be recorded. Answered calls are recorded, and what you and Dash say is transcribed. If you do not want that, hang up and email [email protected] or use the contact page instead. How call recordings, transcripts and messages are used and how long they are kept is described in Section 3.11 of the Privacy Policy.
• (g) Not an emergency service. Dash cannot contact 911 or any other emergency service. In an emergency, call your local emergency number (911 in the United States) yourself.

25.14 Black Box remote support. If something on your Black Box needs a closer look, our support staff may ask to connect to it.

• (a) Only with your approval, each time. A request belongs to one of your support requests and says who is asking and why. Only the account holder can approve it (for a Dashivo Pro Company, its Owners and Admins). To approve, you confirm it's you with a passkey or two-step verification and choose how long: 1, 2 or 3 days. You can deny it, and a request nobody answers lapses after 24 hours. We never connect without that approval, and staff using support access (Section 25.6) cannot approve for you. Approve only for a Black Box that you own or lawfully control, or that your Company does.
• (b) What support can do. Your Black Box connects out to dashivo.app for the session; nothing on it listens for a connection. Support uses only a fixed set of tools, through a locked support account on the Black Box with no password, no shell and no root rights: it can read technical information (such as the software release, services, temperatures, connected USB devices and their drivers, network interfaces and logs, with secrets, email addresses, positions, Wi-Fi network names and serial numbers removed), change Black Box settings that you could change yourself on dashivo.app, and install or run a support package that Dashivo has made and signed, which the Black Box checks itself.
• (c) What support can't do. Support cannot read, open or copy your Footage, the card or drives your Black Box records to, its keys or credentials, or your saved Wi-Fi passwords, and cannot open a shell or run any other program. A support package runs with full rights on the Black Box, like a Black Box OS update; we make packages only to fix or set up your Black Box, never to read, copy, change or delete Footage. Your Black Box keeps recording during a session, but Section 17 still applies.
• (d) How long, and ending it. A session ends by itself at the end of the time chosen, at most 3 days after it was approved or last extended. You can end it at any time on dashivo.app (pro.dashivo.app for Dashivo Pro) or in the App. Only you can extend it, again after confirming it's you, for at most 3 days from then. Support can end it too.
• (e) Who operates a session. A session is operated by our authorized support staff or by an AI assistant that we run and direct, which uses only the same tools, only on approved sessions, and is named in the transcript. What the assistant does in a session is done by us under these Terms, as if our staff had done it. Like any AI, it can make mistakes; that is one reason it is limited to the same tools and every command is recorded.
• (f) Transparency. Every request, approval, connection, command and its result, package, extension and end is recorded in a transcript that you can read on the web and in the App, and each step is also recorded in our audit log. The Privacy Policy (Section 3.12) describes what we keep and for how long.
• (g) Changes support makes. A setting changed or a package installed during a session can change how your Black Box works. Support packages are part of Black Box OS under these Terms (Sections 6, 19.8, 31 and 32 apply to them). Section 25.11 applies to changes you ask for. Tell us promptly if something support changed is not what you wanted.
• (h) Never for police or legal requests. Remote support is only ever used to help you. It is never used for police or legal requests, or to obtain Footage or other information for anyone; those are handled only as Section 22 describes.
• (i) Dashivo Pro. For a Company's Black Box, its Owners and Admins approve, extend and end sessions and read their transcripts. The Company is responsible for who holds those roles (Section 21(c)).

26. Our intellectual property

In short: Dashivo, its software, design and brand belong to Angry Owl Labs or its licensors.

26.1 Dashivo, including its software, designs, text, graphics, logos and other content (other than Your Content and third-party content), is owned by Angry Owl Labs or its licensors and is protected by intellectual property laws.

26.2 "Dashivo^™," the Dashivo logo and "Angry Owl Labs" are trademarks of Angry Owl Labs or its licensors. You may not use them without our written permission, except to refer to our products accurately.

26.3 Copyright complaints. If you believe content made available through an Online Service infringes your copyright, send a notice that meets 17 U.S.C. § 512(c)(3) — identifying the work, the material and where it is, your contact details, a statement of good-faith belief, a statement under penalty of perjury that the notice is accurate and that you are authorized to act, and your physical or electronic signature — to our designated agent: Angry Owl Labs LLC, attn. Copyright Agent, 2020 N Academy Blvd, Ste 261 #4690, Colorado Springs, CO 80909, USA; email [email protected] with the subject "DMCA notice." We may remove material that is the subject of a valid notice, and we terminate the accounts of repeat infringers in appropriate circumstances. Anyone whose material we remove may send a counter-notice under 17 U.S.C. § 512(g) to the same address.

27. Plans, purchases and subscriptions

In short: the Dashivo App is a one-time paid download with every feature included and no in-app upgrade. The only add-on is Dashivo Cloud storage, a monthly or yearly subscription, at every storage amount, that needs a Dashivo account, sold in nine countries through the App Store and Google Play, or, in the United States, on dashivo.app, that renews at the end of each period until you cancel where you bought it. Refunds for store purchases are handled by Apple or Google.

27.1 Plans. Dashivo offers the following for Personal Accounts. Dashivo Pro for companies is priced separately (Section 21).

Prices are in U.S. dollars and do not include applicable taxes. The App Store and Google Play show prices in your local currency, and prices may differ outside the United States or between stores. Even in U.S. dollars, App Store and Google Play prices can differ from the prices above by a few cents, because the stores use fixed price points; the price the store shows you before you buy is the price you pay. Features that depend on your phone (such as 4K recording or USB-C drives) work only on phones that support them.

27.2 How plans are sold. The App is sold as a paid download through the Apple App Store or Google Play. Dashivo Cloud is sold only in the United States, Canada, Mexico, Australia, New Zealand, Taiwan, Hong Kong, Singapore and the United Arab Emirates. It is sold as an in-app subscription through the Apple App Store or Google Play, charged to your App Store or Google Play account, and, for US billing addresses only, also on dashivo.app (a dashivo.app purchase with a billing address outside the United States is cancelled and refunded). For store purchases, Apple or Google processes the payment, and their terms apply to the transaction. A subscription bought on dashivo.app is billed by our payment processor, Stripe, and you manage and cancel it in your account's Billing page. Dashivo Cloud requires a Dashivo account (a Personal Account): you sign in to it before you subscribe, in the App or on dashivo.app, and the subscription and its storage belong to that account. An account can have only one active Dashivo Cloud subscription at a time. We do not receive your full payment card details.

27.3 The App is a one-time purchase. The Dashivo App is a one-time purchase, not a subscription. Every App feature is included, and nothing in the App needs to be unlocked by a further purchase except the optional Dashivo Cloud storage add-on. Your purchase is tied to the App Store or Google Play account that bought it and is not shared through Apple Family Sharing or Google Play Family Library. You can download it again on devices signed in to that account, for as long as we continue to offer and support the App on your device's platform, under the store's rules.

27.4 Automatic renewal of Dashivo Cloud. IF YOU SUBSCRIBE TO DASHIVO CLOUD, YOUR SUBSCRIPTION CONTINUES AND RENEWS AUTOMATICALLY AT THE END OF EACH MONTHLY PERIOD (OR, ON A YEARLY PLAN, EACH YEARLY PERIOD) UNTIL YOU CANCEL, AND APPLE OR GOOGLE WILL CHARGE THE THEN-CURRENT PRICE FOR THAT PERIOD AND THE STORAGE AMOUNT YOU CHOSE (CURRENTLY $4.99 PER MONTH FOR EACH 100 GB, UP TO $49.90 PER MONTH FOR 1 TB, OR, ON A YEARLY PLAN, $49.99 PER YEAR FOR EACH 100 GB, UP TO $499.90 PER YEAR FOR 1 TB, PLUS APPLICABLE TAX) TO THE PAYMENT METHOD ON YOUR APP STORE OR GOOGLE PLAY ACCOUNT (OR, FOR A SUBSCRIPTION BOUGHT ON DASHIVO.APP, STRIPE WILL CHARGE YOUR CARD) AT THE START OF EACH PERIOD. There is no minimum purchase obligation and no overage charge. The price may change as described in Section 27.6.

27.5 How to cancel. You can cancel at any time, online, in your store account: on iPhone, in Settings › your name › Subscriptions (or in the App Store app); on Android, in the Google Play Store app › Payments & subscriptions › Subscriptions; for a subscription bought on dashivo.app, in Account › Billing. Deleting the App or your Dashivo account does not cancel a subscription. Cancellation takes effect at the end of the current monthly or yearly period, and you keep Dashivo Cloud until then. If you need help cancelling, contact [email protected].

27.6 Price and plan changes. We may change prices or features. We will give you advance notice of a price increase as required by law and by Apple's and Google's rules, and where a store requires your consent to a price increase, it will not apply to you without that consent. You may cancel before a change takes effect.

27.7 Refunds. Refunds for purchases made through the App Store or Google Play, including the App itself and Dashivo Cloud, are handled by Apple or Google under their refund policies; we cannot issue refunds for those purchases ourselves. We do not provide refunds or credits for partial subscription periods, except as required by law or store policy. Nothing in these Terms limits any refund right you have under applicable law. This applies to monthly and yearly plans alike: cancelling a yearly plan stops the next yearly renewal, and the unused part of the current year is not refunded except as Apple's or Google's policies or the law provide. For a Dashivo Cloud subscription bought on dashivo.app, billed through Stripe, contact [email protected] about refunds; Section 30.3 also applies. If a dashivo.app payment for Dashivo Cloud is refunded in full, the plan is cancelled and won't charge you again: uploads stop, and what is already stored stays read-only until the date the refund email gives (30 days after the plan ends) so you can download it, then it is deleted as Privacy Policy Section 2.2 describes. When a store purchase is refunded, Privacy Policy Section 2.2 also describes what happens to your clips. For App Store purchases, see also Section 37.4.

27.8 Free trials and promotions. If we offer a free trial or promotional price, we will clearly disclose its length, the price that will be charged when it ends, and how to cancel before you are charged. We do not currently offer free trials.

27.9 Confirmations and reminders. After you subscribe, Apple or Google (or, on dashivo.app, we) send you a confirmation of the subscription with its terms and how to cancel. Where California's automatic renewal law (Cal. Bus. & Prof. Code §§ 17600–17606) or another state's law requires it, we will also send the acknowledgements, reminders and price-change notices it requires.

27.10 Dashivo logo. Recordings and live streams made with the App show a small Dashivo logo (the Dashivo icon and name) at the bottom center of the video. It is on by default, and you can turn it off in the App at any time (Settings › Dash cam › Stamp on the video); turning it off applies to recordings and live streams made after that. In Dashivo Pro the logo is always shown and cannot be turned off.

27.11 Black Box OS. We do not sell Black Box hardware. Black Box OS has no separate charge: it is included with a Dashivo Cloud subscription and needs one, for up to 4 Black Boxes per subscription, apart from its phones (Section 19).

28. Changes to Dashivo

In short: we may change, add or remove features, and we may stop offering Dashivo.

28.1 We may update, change, suspend or discontinue any part of Dashivo at any time. Some updates may be required to keep using the Service. Where a change materially reduces a paid feature you have already paid for, we will give reasonable notice and, for a subscription, a pro-rated refund or credit for the unused part of the current period where the store allows it or the law requires it.

28.2 Operating-system and hardware changes by Apple, Google or phone makers may reduce or remove Dashivo features without notice.

29. Changes to these Terms

In short: if we change these Terms in an important way, we'll tell you in advance and ask you to accept the new version.

29.1 We may change these Terms from time to time. We will post the new version with a new "Last updated" date and version number.

29.2 Material changes. If a change is material, we will notify you in advance (for example, in the App or by email) and, where required, ask you to accept the new version in the App before you continue to use Dashivo. We will record your acceptance as described in Section 3.2. If you do not accept, you must stop using Dashivo and may delete your account.

29.3 No retroactive changes. Changes do not apply to any dispute that arose, or any claim you notified us about, before the change took effect. Changes to Section 34 are also subject to Section 34.12.

30. Suspension, termination and account deletion

In short: you can stop using Dashivo and delete your account at any time. We can suspend or end your access if you break these Terms or the law.

30.1 By you. You may stop using Dashivo at any time. You can delete your account in the App (Settings › Profile › Delete account), at https://dashivo.app/account/delete or by emailing [email protected]. When you do, your account is signed out on every device at once and deleted 30 days later. During those 30 days no one can sign in to it and nothing uploads to Dashivo Cloud; you can keep the account by signing in and choosing "Keep my account", or with the link in the email we send. After 30 days the deletion is final and cannot be undone, and we email you to confirm it. Deleting the App from your phone does not delete your account. The only Owner, or the primary Owner, of a Dashivo Pro Company must hand ownership to another Member, or ask us to close the Company (Section 21(i)), before deleting their own sign-in.

30.2 What deletion does. When the deletion is final (Section 30.1), we delete or de-identify the personal information associated with it, as described in the Privacy Policy, except information we must keep by law or for the limited purposes described there (for example, the record of your acceptance of these Terms, kept to establish our agreement, and information needed to resolve disputes or prevent fraud). When you delete your account, we also delete your encrypted Dashivo Cloud data and Trusted Contact records, as described in the Privacy Policy. Deleting your account does not delete Footage or other data on your phone, USB drive or Black Box — you control those and must delete them yourself if you wish — and it does not cancel a subscription, which you must cancel in your App Store or Google Play settings (Section 27.5).

30.3 By us. We may suspend or terminate your account or access to all or part of Dashivo, with or without notice, if we reasonably believe that you have violated these Terms or the law, that your use creates risk or possible legal exposure for us, other users or the public, or if we are required to do so by law. Where practical and lawful, we will tell you why. If we end your access to a paid Plan for a reason other than your breach of these Terms or the law, we will provide a pro-rated refund or credit for the unused part of any subscription period where the store allows it or the law requires it (for a subscription bought on dashivo.app, we will refund it ourselves).

30.4 Effect. On termination, your license under Section 6 ends and you must stop using the Service (your Black Box board stays yours, but your license to Black Box OS ends with the rest of the Service). Sections 2, 5.8, 9 through 11, 13.5 through 13.7, 15.5 through 15.7, 17, 18, 20.4, 20.8, 21(b), 21(c), 21(i), 22, 23, 25.4 and 25.11, and Sections 26 and 30 through 41, survive termination, together with any other provision that by its nature should survive.

30.5 Dashivo Pro suspensions. (a) Billing hold. If a Dashivo Pro payment fails or an invoice is unpaid, the Company's account becomes read-only until it is paid; paying restores it. (b) Terms violation. If we decide a Company or its members have violated these Terms, we may suspend the account; we will tell the Company that it was suspended for violating these Terms, but we are not required to give our specific reasons. During a suspension the account is read-only, and the Company's Owner may download a copy of the Company's data, including footage, for 30 days; after that we may delete it under Section 8 of the Privacy Policy, except where the law or a legal hold requires us to keep it. (c) Blocking. For serious or repeated abuse we may block all access to the account immediately, without a read-only period, to the extent the law allows. Even then, the Company's Owner may receive a copy of the Company's data, including footage and driver reports, through a secure link we email to the Owner and the Company's admins, available for 30 days.

31. Disclaimer of warranties

In short: except where the law doesn't allow it, we provide Dashivo, including Black Box OS, "as is" without promises. We don't sell hardware, so any warranty for your board comes from its maker or seller.

31.1 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DASHIVO (INCLUDING THE APP, BLACK BOX OS, THE ONLINE SERVICES, REPORTS, SPEED LIMIT DATA, MAP DATA AND ALL OTHER CONTENT) IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS, AND ANGRY OWL LABS AND ITS LICENSORS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

31.2 WITHOUT LIMITING SECTION 31.1, NEITHER ANGRY OWL LABS NOR ITS LICENSORS WARRANT THAT DASHIVO WILL RECORD, SAVE, PROTECT OR COPY ANY FOOTAGE; THAT IT WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; THAT ANY SPEED LIMIT, REPORT, LOCATION, SPEED, G-FORCE, PERFORMANCE TIMING RESULT OR OTHER INFORMATION WILL BE ACCURATE OR COMPLETE; THAT FOOTAGE WILL BE ADMISSIBLE OR USEFUL AS EVIDENCE; OR THAT DEFECTS WILL BE CORRECTED.

31.3 Black Box hardware. We do not sell Black Box hardware and give no warranty for any board, card, camera, adapter or other hardware you use with Dashivo; any warranty for them comes from their maker or seller (Section 19.5).

31.4 Some jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty lasts, so some or all of the above exclusions or limitations may not apply to you. You may also have other rights that vary from state to state.

32. Limitation of liability

In short: to the extent the law allows, our liability to you is limited. These limits do not apply where the law forbids them.

32.1 Excluded damages. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ANGRY OWL LABS OR ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA OR FOOTAGE, LOSS OF THE ABILITY TO PROVE A CLAIM OR DEFENSE, FINES, TICKETS, PENALTIES, INSURANCE CONSEQUENCES, OR COSTS OF SUBSTITUTE GOODS OR SERVICES, ARISING OUT OF OR RELATING TO DASHIVO OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

32.2 Cap. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF ANGRY OWL LABS AND ITS LICENSORS, TAKEN TOGETHER, FOR ALL CLAIMS ARISING OUT OF OR RELATING TO DASHIVO OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO ANGRY OWL LABS FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) US $100.

32.3 Your own conduct. To the fullest extent permitted by law, Angry Owl Labs is not liable for any loss or harm arising from (a) your driving, riding or walking, or your use of your phone while doing so, including any use of Performance Timing, Dashboard Mode, messaging, push-to-talk, navigation, dispatch or other features (Sections 7.14 and 7.15), and any heating of, damage to, or wear of your phone or its battery, including loss of battery capacity (Section 7.8); (b) your recordings and your use, sharing or publication of Footage; (c) Reports or other content created by users; (d) third-party services; or (e) any failure to record or keep Footage.

32.4 What we do not limit. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under Applicable Law, including, where the law so provides, liability for death or personal injury caused by our negligence, for our gross negligence, willful misconduct or fraud, or under consumer-protection laws that cannot be waived.

32.5 Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or of other damages, so some or all of the above limitations or exclusions may not apply to you. In those jurisdictions, our liability is limited to the smallest extent permitted by law.

32.6 New Jersey residents. If you are a New Jersey resident, the provisions of these Terms that limit or exclude our liability, the disclaimers in Section 31 and the indemnity in Section 33 apply to you only to the extent permitted by New Jersey law, and nothing in these Terms is intended to limit any right you have under the New Jersey Truth-in-Consumer Contract, Warranty and Notice Act.

32.7 Basis of the bargain. The disclaimers and limitations in Sections 31 and 32 reflect a reasonable allocation of risk and are an essential basis of the bargain between you and us.

33. Indemnification

In short: if your recordings, your content or your breaking of the law or these Terms leads to a claim against us, you'll cover our costs, to the extent the law allows.

33.1 To the fullest extent permitted by Applicable Law, you will defend, indemnify and hold harmless Angry Owl Labs, its affiliates and licensors, and their respective members, managers, employees, contractors and agents from and against any third-party claims, liabilities, damages, losses, fines, penalties, costs and expenses (including reasonable attorneys' fees) arising out of or relating to:

• (a) your recording, storage, use, sharing, streaming or publication of Footage or Telemetry, including any claim by a person who appears or is heard in your Footage;
• (b) your Reports or other Your Content;
• (c) your violation of these Terms or of Applicable Law (including recording, privacy and traffic laws);
• (d) your installation or use of Dashivo in a vehicle, including any crash or incident while you were using Dashivo;
• (e) your use of Performance Timing in violation of Section 15; or
• (f) if you are a Dashivo Pro Company, your driver policy, dispatch practices and instructions to your drivers, including any requirement or encouragement to use a phone while driving (Section 21(g)),

except to the extent the claim is caused by Angry Owl Labs' own negligence or willful misconduct.

33.2 We will notify you of any claim for which we seek indemnity, may control the defense and settlement of the claim with counsel of our choice, and will not settle a claim that imposes an obligation on you without your consent. You will cooperate with us.

34. Dispute resolution: informal resolution, binding arbitration, class action and jury waiver

In short: if we have a dispute, we'll first try to work it out informally. If that fails, most disputes go to binding individual arbitration with the AAA, not court. You can still use small-claims court. You and we both give up the right to a jury trial and to class actions. You can opt out of arbitration within 30 days. For non-frivolous claims we pay the arbitration fees beyond a consumer's filing fee, and we reimburse that too for claims under $10,000.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.

34.1 Scope. This Section 34 (the "Arbitration Agreement") applies to any dispute, claim or controversy between you and Angry Owl Labs arising out of or relating to these Terms, the Privacy Policy or your use of Dashivo (the App, Black Box OS, the Online Services and Dashivo Pro, and any Black Box preorder or reservation you placed with us), whether based on contract, tort, statute or any other legal theory, and whether it arose before or after you accepted these Terms (a "Dispute"). It applies only to Disputes that arise out of and relate to these Terms or Dashivo; it does not apply to any other dispute between you and us.

34.2 Informal dispute resolution first. Before starting an arbitration or small-claims case, you and we each agree to try to resolve the Dispute informally:

• (a) The party raising the Dispute must send the other a written notice ("Dispute Notice") that includes the sender's name, the email address associated with the account (if any), mailing address and phone number; a description of the Dispute and the facts behind it; and the relief requested. Send your Dispute Notice to [email protected] with the subject "Dispute Notice," or by mail to Angry Owl Labs LLC, Attn: Legal, 2020 N Academy Blvd, Ste 261 #4690, Colorado Springs, CO 80909, USA. We will send ours to the email address on your account. The Dispute Notice must be signed by you (a typed name in an email you send from the address on your account counts); if a lawyer sends it for you, it must also include your written authorization.
• (b) For 60 days after the Dispute Notice is received, the parties will try in good faith to resolve the Dispute. Either party may request an individual telephone or video conference, which the other will attend. You may bring a lawyer.
• (c) Any statute of limitations and filing-fee deadlines are tolled while the parties are engaged in this process. A court may enforce this Section 34.2, and an arbitration demand filed without completing it may be dismissed without prejudice.

34.3 Agreement to arbitrate. If a Dispute is not resolved within the 60-day period, you and Angry Owl Labs agree to resolve it by final and binding arbitration on an individual basis, except as provided in Sections 34.4 and 34.5. This Arbitration Agreement is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the "FAA"), and evidences a transaction in interstate commerce.

34.4 Exceptions. The following do not have to be arbitrated:

• (a) Small claims. Either party may bring an individual claim in small-claims court in the county where you live or in El Paso County, Colorado, if the claim qualifies and stays in that court on an individual basis. If a claim filed in arbitration could have been brought in small-claims court, either party may choose to have it heard there instead, before an arbitrator is appointed.
• (b) Intellectual property. Either party may bring a lawsuit in court solely to stop infringement, misappropriation or misuse of its intellectual property rights.
• (c) Sexual harassment and sexual assault. Claims covered by the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act of 2021 (9 U.S.C. §§ 401–402) may be brought in court at your election.
• (d) Public injunctive relief. To the extent a claim seeks public injunctive relief that cannot lawfully be waived or required to be arbitrated (for example, under California law), that claim will be decided by a court after all arbitrable claims are resolved, and will be stayed until then.

34.5 Opting out. You may opt out of this Arbitration Agreement within 30 days after you first accept these Terms (or, if you accepted an earlier version without an arbitration agreement, within 30 days after you first accept a version that includes one). To opt out, send an email to [email protected] with the subject "Arbitration Opt-Out," or a letter to Angry Owl Labs LLC, Attn: Arbitration Opt-Out, 2020 N Academy Blvd, Ste 261 #4690, Colorado Springs, CO 80909, USA, stating your name, the email address associated with your account (if any), and that you opt out of the Dashivo Arbitration Agreement. We will confirm your opt-out by email. Opting out does not affect any other part of these Terms, and it does not affect any other arbitration agreement you may have with us. If you opt out, Section 35 governs where disputes are heard.

34.6 Arbitration provider and rules. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (and, where Section 34.10 applies, its Mass Arbitration Supplementary Rules) in effect when the arbitration is started, as modified by this Arbitration Agreement. The AAA's rules and fee schedules are available at https://www.adr.org. If the AAA is unavailable or refuses to administer the arbitration, the parties will agree on another provider, such as JAMS under its Streamlined Arbitration Rules and Procedures and its Consumer Minimum Standards, or a court will appoint one under 9 U.S.C. § 5. If the provider's rules conflict with this Arbitration Agreement, this Arbitration Agreement controls unless the rules say that they cannot be modified.

34.7 Starting an arbitration. A party who wants to start arbitration must send the other party a demand for arbitration as the rules require, and the demand must certify that the party has complied with Section 34.2. Each demand must identify the individual claimant and be signed by the claimant (or include the claimant's written authorization). Each party's counsel, by filing a demand, certifies that it complies with the standards of Federal Rule of Civil Procedure 11(b).

34.8 Fees.

• (a) For any non-frivolous claim you bring, Angry Owl Labs will pay all filing, administrative, case-management and arbitrator fees above the filing fee the provider's consumer rules require a consumer to pay. If your claim is for less than US $10,000, we will also reimburse your filing fee after the arbitration ends, whatever the outcome, unless the arbitrator finds your claim frivolous or brought for an improper purpose.
• (b) Timely payment. We will pay the fees and costs we owe within the time the provider or the law requires. For arbitrations subject to California Code of Civil Procedure §§ 1281.97–1281.98, we will pay them within 30 days after the due date stated in the provider's invoice, and if we do not, you have the remedies those sections provide, including the right to withdraw the claim from arbitration and bring it in court.
• (c) Each party bears its own attorneys' fees and costs unless the arbitrator awards them under applicable law. If the arbitrator finds that a claim or defense was frivolous or brought for an improper purpose (under the standards of Federal Rule of Civil Procedure 11(b)), the arbitrator may order the responsible party to pay the other party's fees and costs to the extent permitted by applicable law. We will not seek our attorneys' fees from you unless the arbitrator makes that finding.

34.9 The arbitration. A single arbitrator will decide the Dispute. The arbitrator must follow applicable law and these Terms and may award any individual relief a court could award, but only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. The hearing will take place by video or phone, by written submissions, or in person in the county where you live, as you prefer, unless the arbitrator decides otherwise. The arbitrator will issue a reasoned written decision. The arbitrator's decision is final and binding, and judgment on it may be entered in any court with jurisdiction. The arbitrator has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability or formation of this Arbitration Agreement, except that a court has exclusive authority to decide (a) whether Section 34.11 (class and representative waiver) is valid and enforceable, (b) whether a party has satisfied Section 34.2, (c) whether Section 34.10 applies and how it is enforced, and (d) whether you validly opted out under Section 34.5.

34.10 Mass arbitration. If 25 or more demands for arbitration raising substantially similar Disputes are filed against Angry Owl Labs, or by Angry Owl Labs, by or with the help of the same or coordinated lawyers or organizations ("Mass Filing"), then, in addition to the AAA's Mass Arbitration Supplementary Rules (which control if they conflict with this Section):

• (a) the demands will be administered in batches of up to 100 demands each, with one arbitrator (or, if the parties agree, a panel) assigned to each batch; the demands in each batch will be chosen at random by the provider;
• (b) the provider will charge fees for each batch as the Mass Arbitration Supplementary Rules provide, and Section 34.8 applies to each batch;
• (c) demands that are not in a current batch will be held in abeyance, and no fees will be due on them until they are placed in a batch; the statute of limitations for each claimant's claims will be tolled from the date that claimant sent a compliant Dispute Notice until that claimant's demand is decided or withdrawn;
• (d) each claimant keeps the right to an individual hearing and an individual decision. No decision in one batch binds any claimant who was not a party to it, although the parties may agree to use the results to try to settle other claims; and
• (e) the parties will cooperate in good faith, with the provider, to resolve the Mass Filing efficiently and fairly, including by mediation after the first batch.

If this Section 34.10 is found unenforceable as to a Mass Filing, the claims in that Mass Filing will proceed in court on an individual basis under Section 35.

34.11 Class action and jury trial waiver. YOU AND ANGRY OWL LABS AGREE THAT EACH MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims (except as provided in Section 34.10 for administration only) and may not preside over any form of class or representative proceeding. YOU AND ANGRY OWL LABS EACH WAIVE ANY RIGHT TO A JURY TRIAL for any Dispute that is arbitrated or, if Section 34 does not apply for any reason, for any Dispute heard in court, to the extent permitted by law. If a court decides that this Section 34.11 is unenforceable as to a particular claim or request for relief, that claim or request (and only that claim or request) will be severed and decided by a court after the arbitration of all other claims, and it will be stayed until then. This Section 34.11 does not prevent you from participating in a class-wide settlement of claims.

34.12 Changes to this Arbitration Agreement. If we make a material change to this Section 34 after you have accepted it, the change will not apply to any Dispute of which either party had given notice before the change. You may reject the change by sending us written notice within 30 days after the change takes effect, in the manner described in Section 34.5; if you do, the most recent version of this Section 34 that you accepted will continue to apply to you.

34.13 Severability. Except as provided in Section 34.11, if any part of this Arbitration Agreement is found unenforceable, the rest remains in effect. If this Arbitration Agreement is found unenforceable in its entirety, or if you opted out, Section 35 applies.

34.14 Survival. This Arbitration Agreement survives the termination of these Terms and the deletion of your account.

35. Governing law and venue

In short: Colorado law applies, and court cases that aren't arbitrated are heard in Colorado, unless the law where you live requires otherwise.

35.1 Governing law. These Terms, and any Dispute, are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules, and, where applicable, by the federal laws of the United States, including the FAA. This choice of law does not deprive you of the protection of any mandatory consumer-protection law of the state where you live.

35.2 Venue. Any Dispute that is not arbitrated (including if you opt out of Section 34, or a claim excluded from arbitration) must be brought exclusively in the state or federal courts located in El Paso County, Colorado, and you and we consent to their personal jurisdiction, except that, if you are a consumer and the law of the state where you live gives you the right to bring a claim in your home state, you may do so there.

35.3 Time limits. Any claim must be brought within the time allowed by the applicable statute of limitations.

36. Export controls and sanctions

In short: you may not use or export Dashivo in violation of U.S. export and sanctions laws.

36.1 Dashivo is subject to U.S. export control and economic sanctions laws, including the Export Administration Regulations and the regulations administered by the Office of Foreign Assets Control. You represent and warrant that (a) you are not located in, and will not use Dashivo in, any country or region that is subject to a comprehensive U.S. government embargo or that the U.S. government has designated as a "terrorist supporting" country; and (b) you are not listed on any U.S. government list of prohibited or restricted parties.

36.2 You will not export, re-export or transfer Dashivo in violation of those laws.

37. App Store (Apple) terms

In short: if you got the App from Apple's App Store, these extra terms, which Apple requires, also apply.

If you downloaded the App from Apple's App Store, the following terms also apply. If they conflict with the rest of these Terms, this Section 37 controls for your use of the App obtained through the App Store.

37.1 Acknowledgement. You and Angry Owl Labs acknowledge that these Terms are concluded between you and Angry Owl Labs only, and not with Apple Inc. ("Apple"). Angry Owl Labs, not Apple, is solely responsible for the App and its content. These Terms do not provide for usage rules for the App that conflict with the Apple Media Services Terms and Conditions as of the date you accept these Terms.

37.2 Scope of license. The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

37.3 Maintenance and support. Angry Owl Labs is solely responsible for providing any maintenance and support services for the App, as specified in these Terms or as required under applicable law. You and Angry Owl Labs acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

37.4 Warranty. Angry Owl Labs is solely responsible for any product warranties for the App, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Angry Owl Labs' sole responsibility, subject to Sections 31 and 32.

37.5 Product claims. You and Angry Owl Labs acknowledge that Angry Owl Labs, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy or similar legislation. These Terms do not limit Angry Owl Labs' liability to you beyond what is permitted by applicable law.

37.6 Intellectual property rights. In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Angry Owl Labs, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such claim.

37.7 Legal compliance. You represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

37.8 Developer name and address. Questions, complaints or claims about the App should be directed to: Angry Owl Labs LLC, 2020 N Academy Blvd, Ste 261 #4690, Colorado Springs, CO 80909, USA, email [email protected].

37.9 Third-party terms of agreement. You must comply with applicable third-party terms of agreement when using the App (for example, your wireless data service agreement).

37.10 Third-party beneficiary. You and Angry Owl Labs acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

38. Google Play terms

In short: if you got the App from Google Play, Google isn't responsible for it and Google Play's own terms also apply.

If you downloaded the App from Google Play:

38.1 These Terms are between you and Angry Owl Labs only, not Google LLC or its affiliates ("Google"). Google is not responsible for the App or its content and has no liability under these Terms.

38.2 Your use of Google Play is governed by the Google Play Terms of Service, and purchases made through Google Play are subject to Google Play's policies, including its refund policies. If these Terms conflict with the Google Play Terms of Service or the Google Play Developer Distribution Agreement in a way that affects Google's rights, those Google terms control to that extent.

38.3 Angry Owl Labs, not Google, is responsible for maintenance, support, warranties (to the extent not disclaimed) and claims relating to the App.

39. General terms

In short: standard legal terms about how this agreement works.

39.1 Entire agreement. These Terms (together with the Privacy Policy and any additional terms you accept under Section 1.4) are the entire agreement between you and Angry Owl Labs about Dashivo and replace any prior agreements about it.

39.2 Severability. Except as provided in Section 34, if any provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

39.3 No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

39.4 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization or sale of assets, or to an affiliate, with notice to you where required by law.

39.5 Force majeure. We are not liable for any delay or failure caused by events beyond our reasonable control, including natural disasters, outages of networks, power or third-party services, changes by Apple, Google or phone makers, government action, war, terrorism, labor disputes or pandemics.

39.6 Electronic communications. You consent to receive communications from us electronically, including by email and in the App, and agree that electronic agreements, notices and disclosures satisfy any legal requirement that they be in writing. You may request a paper copy of these Terms by contacting us.

39.7 Notices to us. Legal notices to Angry Owl Labs must be sent by email to [email protected] with the subject "Legal Notice," and may also be mailed to Angry Owl Labs LLC, Attn: Legal, 2020 N Academy Blvd, Ste 261 #4690, Colorado Springs, CO 80909, USA.

39.8 Relationship. No agency, partnership, joint venture or employment relationship is created by these Terms.

39.9 Third-party beneficiaries. Except as stated in Section 37.10, and except that our licensors are intended third-party beneficiaries of Sections 6.4, 26 and 31 through 33, there are no third-party beneficiaries of these Terms.

39.10 Interpretation. These Terms will not be construed against the drafter. The English version controls over any translation.

39.11 Consumer Review Fairness Act. Nothing in these Terms restricts your right to post an honest review of Dashivo.

40. Notice to California users

In short: California law requires us to tell you how to reach the state's consumer complaint office.

Under California Civil Code § 1789.3, California users are entitled to the following consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. Current prices for the Dashivo App and the Dashivo Cloud storage add-on are set out in Section 27.

41. Contact

In short: here's how to reach us.

Angry Owl Labs LLC 2020 N Academy Blvd, Ste 261 #4690, Colorado Springs, CO 80909, USA Support: [email protected] (preferred)
Legal notices, legal process and copyright (DMCA) notices: [email protected]

© 2026 Angry Owl Labs LLC and its licensors. Dashivo^™ is a trademark of Angry Owl Labs LLC or its licensors.

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